Cyberlink Youcam not working (20707 Views)
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Student
itgirlxragdoll
Posts: 1
Registered: ‎07-02-2012
Message 1 of 9 (20,707 Views)

Cyberlink Youcam not working

I have a Pavilion dv6. I got it about a week ago. The camera worked ok at first. I didnt even touch it, and now its not working at all. A window pops up when I open youcam. it says

 

"No webcam deteted. Try plugging in a webcam into your computer  now. If you are using an intergrated camera, make sure it is turned on."

 

How on earth do you turn it on? I have done so much research and nothing seems to work! HELP!

Provost
banhien
Posts: 28,429
Registered: ‎01-29-2009
Message 2 of 9 (20,701 Views)

Re: Cyberlink Youcam not working

Hi,

Please use this to fix

  http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02452221&lc=en&cc=us&dlc=en&product=3761191    

Links for XP & Vista are in there too.

Good luck.

BH
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Honor Student
Mehu
Posts: 2
Registered: ‎12-09-2012
Message 3 of 9 (18,625 Views)

Re: Cyberlink Youcam not working

my you cam is not working now but i have used it later  and it is urgent to get it work ,

 

so please help me sir 

 

thank you

Student
daviddevieux
Posts: 1
Registered: ‎01-02-2013
Message 4 of 9 (18,214 Views)

Re: Cyberlink Youcam not working

My cyberlink doesn't work how can you help me please to resolve this problem?

Regents Professor
AttackofZaq
Posts: 4,472
Registered: ‎10-09-2012
Message 5 of 9 (18,169 Views)

Re: Cyberlink Youcam not working

Hello daviddevieux.  I understand you're having some trouble with your webcam.

Try the steps outlined in this thread and let me know the result.

I hope this article is helpful; have a great day!

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Click the "Accept as Solution" button if I resolve your issue.

I work for HP.
Honor Student
vadersith514
Posts: 2
Registered: ‎02-18-2013
Message 6 of 9 (17,108 Views)

Re: Cyberlink Youcam not working

My problem is a little bit different. I have an HP pavilion g6. My HP webcam is working just fine according to Device Manager. The problem is that the Cyberlink YouCam application won't even open when I click on it.

Regents Professor
lions99
Posts: 5,461
Registered: ‎09-16-2011
Message 7 of 9 (17,048 Views)

Re: Cyberlink Youcam not working

@vadersith514, try uninstalling the YouCam software from the control panel and then reinstalling it back. 

 

Once you uninstall the software follow this link and install the new version.

 

Let me know once you reinstall the software and the outcome of it. 

 

If you have any more questions.

 

THX

Also, remember if you find this post helpful or want to say thanks make sure to click the white star under my name to give me Kudos.

I really appreciate it!

Thanks!

I work for HP
Honor Student
vadersith514
Posts: 2
Registered: ‎02-18-2013
Message 8 of 9 (17,014 Views)

Re: Cyberlink Youcam not working

I installed it, and it still won't open. It won't open if I click on the icon in the Start Menu, and nothing happened when I clicked on all of the executable files in Program Files.

Regents Professor
lions99
Posts: 5,461
Registered: ‎09-16-2011
Message 9 of 9 (16,946 Views)

Re: Cyberlink Youcam not working

OK, go ahead and recovery the program. Open up the recovery manager and chose the program YouCam to recover.

 

Please follow this document which will guide you through a couple of steps on how to use the recovery manager. 

 

The document should something like this:

 

Capture.PNG

 

 

 

 

You will to follow the two sections I circled. 

 

 

The first section "Video does not appear in your webcam software (such as YouCam, Skype, Messenger, etc.)" will guide you through a couple of trouble shooting steps to get the webcam to work within these programs. 

 

 

 

If the first step doesn't resolve the issue please go to step #2 "Reinstalling the original webcam program that came with your computer”. This section will guide you through recovering the webcam software and drivers. This is the most important steps in the document if nothing before this resolves the issue. 

 

It should look something like this:

 

 

 

 

 

Once you have finished both steps please let me know the outcome. If you have any more questions please ask. 

 

 


THX

 

Also, remember if you find this post helpful or want to say thanks make sure to click the white star under my name to give me Kudos.

I really appreciate it!

Thanks!

I work for HP
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