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Honor Student
willy_boy
Posts: 2
Member Since: ‎08-19-2013
Message 1 of 5 (346 Views)

Is the HP DVD550s External Slim USB powered DVD writer and it driver software compatible with Windows 8?

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banhien
Posts: 35,254
Member Since: ‎01-29-2009
Message 2 of 5 (337 Views)

Re: DVD550s

Hi,

 

Yes it is.

 

Regards.

BH
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Honor Student
willy_boy
Posts: 2
Member Since: ‎08-19-2013
Message 3 of 5 (304 Views)

Re: DVD550s

Thank you banhein. I used the DVD550s on a Win8 based  Asus laptop and I was able to install various software and play audio CDs using the Windows Media player.  However, when I attempted to play a video DVD, it didn't work. The contents of the video DVD did not show up in the Win Media player window, although I could see the DVD files and folders from the "My Computer" window.

 

But on a Win7 based HP laptop I was able to play the same video DVD using the DVD550s using the Win Media Player. Please let me know why this problem happens on the Win8 system (and not the Win7 system).

 

Since the DVD550s specification mentions that it is "TV linkable", I tried connecting this drive to my Sony TV. While the drive seems to be getting detected, it simply displays the files and folders in the DVD on the TV screen instead of playing the DVD. After that nothing happens.

HP Support Agent
Sparkles1
Posts: 4,961
Member Since: ‎09-02-2013
Message 4 of 5 (300 Views)

Re: DVD550s

 

 

Hi Willy_boy.

I understand that you are having difficulties playing videos from your DVD550s and windows 8. The specifications only list up to windows 7. Windows 8 Media player does not support DVDs  because it does not have the codex files. You can purchase a third party program and it should fix the issue.If you are interested in purchasing windows media center follow this link.
http://bit.ly/IJZ0tt
Hope this is helpful.
 

Sparkles1
I work on behalf of HP



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HP Support Agent
Sparkles1
Posts: 4,961
Member Since: ‎09-02-2013
Message 5 of 5 (286 Views)

Re: DVD550s

Hi Willy_boy:

 

 

I am sending you link to a Windows document on "Codecs: FAQ's which I think will help you to understand the issue

.click here

 I hope this explains why this happened and how to correct it.

Sparkles1
I work on behalf of HP



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