08-19-2013 01:56 PM
Yes it is.
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09-25-2013 10:55 AM
Thank you banhein. I used the DVD550s on a Win8 based Asus laptop and I was able to install various software and play audio CDs using the Windows Media player. However, when I attempted to play a video DVD, it didn't work. The contents of the video DVD did not show up in the Win Media player window, although I could see the DVD files and folders from the "My Computer" window.
But on a Win7 based HP laptop I was able to play the same video DVD using the DVD550s using the Win Media Player. Please let me know why this problem happens on the Win8 system (and not the Win7 system).
Since the DVD550s specification mentions that it is "TV linkable", I tried connecting this drive to my Sony TV. While the drive seems to be getting detected, it simply displays the files and folders in the DVD on the TV screen instead of playing the DVD. After that nothing happens.
09-25-2013 02:28 PM
I understand that you are having difficulties playing videos from your DVD550s and windows 8. The specifications only list up to windows 7. Windows 8 Media player does not support DVDs because it does not have the codex files. You can purchase a third party program and it should fix the issue.If you are interested in purchasing windows media center follow this link.
Hope this is helpful.
09-26-2013 04:31 PM
I am sending you link to a Windows document on "Codecs: FAQ's which I think will help you to understand the issue
I hope this explains why this happened and how to correct it.
- Performing an HP System Recovery (Windows 8)
- Performing an HP system recovery (Windows 7)
- Troubleshooting HP System Recovery Problems (Windows 8)
- Read this before ordering your Recovery Discs! (US and Canada Only)
- Using Recovery Manager to Restore Software and Drivers (Windows 8)
- Using Recovery Manager to Restore Software and Drivers (Windows 7)