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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-30-2015 07:31 AM

HP Recommended
Product: HP 15-r002se Notebook PC
Operating System: Microsoft Windows 7 (64-bit)

After downgrading my HP 15-r002se Notebook PC from the preinstalled Windows 8

.1 to Windows 7 I have the common driver problems.

 

The missing drivers are the drivers for following devices :

 

SM BUS
PCI\VEN_8086&DEV_0F12&SUBSYS_2213103C&REV_0C
PCI\VEN_8086&DEV_0F12&SUBSYS_2213103C
PCI\VEN_8086&DEV_0F12&CC_0C0500
PCI\VEN_8086&DEV_0F12&CC_0C05

 

 

UNKNOWN DEVICE
ACPI\INT33BD
*INT33BD

 


UNKNOWN DEVICE
ACPI\INT3396
*INT3396

 


UNKNOWN DEVICE
ACPI\INTL9C60
*INTL9C60

 

 

I downloaded and installed driver for wireless adapter and the problem is that i can't turn on/off my wireless adapter from my keyboard so i need a suitable driver.

 


thanks a lot and any help to find appropriate drivers for the above mentioned devices would be greatly appreciated.

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-30-2015 11:19 AM

HP Recommended

You're very welcome.

 

Try this driver for the ACPI\INT33BD:

 

File name: sp65474.exe

 

Not quite sure what you meant about the not being able to turn on and off the wireless adapter.

 

If it is working then there is nothing you can do because there are no function key drivers for your model.

 

You can try these but I doubt they will work.

 

HP Quick Launch Software

 

File name: sp56929.exe

 

Also try the latest chipset driver directly from Intel.  Maybe that will install the other unknown devices.

 

The second file listed is the auto install file.

 

https://downloadcenter.intel.com/download/20775/Intel-Chipset-Device-Software-INF-Update-Utility-

 

View solution in original post

Was this reply helpful? Yes No
7 REPLIES 7

‎04-30-2015 07:58 AM

HP Recommended

Hi:

 

Use the W7 x64 drivers and software from the HP 250 G2 except the BIOS and firmware files.

 

Install the first 3 drivers listed under the chipset section and reboot.

 

http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=5449369&swLangOid=8&swEnvOid=4059

 

 

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‎04-30-2015 10:25 AM

HP Recommended

Thanks for youe interest 

 

But UKNOWN DEVICERS didn't activate.

And whate can i do for my wireless adapter ?? 

 

thanks a lot 

 

Was this reply helpful? Yes No

‎04-30-2015 11:19 AM

HP Recommended

You're very welcome.

 

Try this driver for the ACPI\INT33BD:

 

File name: sp65474.exe

 

Not quite sure what you meant about the not being able to turn on and off the wireless adapter.

 

If it is working then there is nothing you can do because there are no function key drivers for your model.

 

You can try these but I doubt they will work.

 

HP Quick Launch Software

 

File name: sp56929.exe

 

Also try the latest chipset driver directly from Intel.  Maybe that will install the other unknown devices.

 

The second file listed is the auto install file.

 

https://downloadcenter.intel.com/download/20775/Intel-Chipset-Device-Software-INF-Update-Utility-

 

Was this reply helpful? Yes No

‎04-30-2015 01:40 PM

HP Recommended

Helloo paul Please look my post

 

 

http://h30434.www3.hp.com/t5/Notebook-Operating-Systems-and-Software/Urgent-looking-for-HP-14-r008tu...

 

 

I need vga driver for this product HP 14-r008tu Notebook PC

 

 

Thanks waiting for reply

Tags (1)
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‎04-30-2015 03:44 PM - edited ‎04-30-2015 03:45 PM

HP Recommended

I posted the driver for you at the link below...Did it work?

 

You stated it was urgent, and even hijacked this thread to get my attention, so I find it quite surprising that you haven't responded.

 

http://h30434.www3.hp.com/t5/Notebook-Operating-Systems-and-Software/Urgent-looking-for-HP-14-r008tu...

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‎05-01-2015 09:31 AM

HP Recommended

Hi
My laptop problems were solving.

 

 

really thanks for your help.

Was this reply helpful? Yes No

‎05-01-2015 09:31 AM

HP Recommended

You're very welcome.

Was this reply helpful? Yes No
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