Drivers required for HP Pavilion TouchSmart 10-e004au Notebook running 32-bit windows 7

[arc91]

Hi everybody!

I have removed windows 8 and installed windows 7 32-bit home premium but many drivers and adapters are missing.

My netbook is 

HP Pavilion TouchSmart 10-e004au Notebook

namely I need the following drivers for it:

1. Ethernet Controller

2. Network Controller

3. PCI Device

4. PCI Simple Communications Controller

5. SM Bus Controller

6. Some Unknown Device

7. USB Mass Storage Device (Although it is reading the Flash Drive)

And 3 devices are Yellow highlighted and I will include hardware ID's with them

- Network Controller

PCI\VEN_10EC&DEV_8179&SUBSYS_197D103C&REV_01
PCI\VEN_10EC&DEV_8179&SUBSYS_197D103C
PCI\VEN_10EC&DEV_8179&CC_028000
PCI\VEN_10EC&DEV_8179&CC_0280

- PCI Device

PCI\VEN_10EC&DEV_5229&SUBSYS_21A9103C&REV_01
PCI\VEN_10EC&DEV_5229&SUBSYS_21A9103C
PCI\VEN_10EC&DEV_5229&CC_FF0000
PCI\VEN_10EC&DEV_5229&CC_FF00

- Universal Serial Bus (USB) Controller

PCI\VEN_1022&DEV_7814&SUBSYS_21A9103C&REV_01
PCI\VEN_1022&DEV_7814&SUBSYS_21A9103C
PCI\VEN_1022&DEV_7814&CC_0C0330
PCI\VEN_1022&DEV_7814&CC_0C03

Your help is requested and reply is anxiously awaited.

Thanks in advance.

Best Regards,

ARC91

[Paul_Tikkanen · Accepted solution]

Hi:

Below are the links to the drivers you need.

First, install the amd chipset drivers and reboot.  You want the first driver listed on the webpage.

That will install the smbus controller.

http://support.amd.com/en-us/download/chipset?os=Windows%207%20-%2032

Next, install the amd radeon beta graphics driver from the link below and reboot.

http://support.amd.com/en-us/kb-articles/Pages/latest-catalyst-windows-beta.aspx

Audio:  Accept the agreement. DL and install the first driver on the list.

http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=24&PFid=24&Level=4&Conn=3&DownT...

Ethernet:  DL and install the 4th driver on the list.

http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=14&PFid=7&Level=5&Conn=4&DownTy...

Wireless:

http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=5359417&sp...

USB 3.0: Install both...

http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=5359417&sp...

http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=5359417&sp...

Card Reader:

http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=5359417&sp...

Some unknown device may be this. I would need the hardware ID for it if the below driver doesn't work.

http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=5359417&sp...

Webcam:

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-127341-1&cc=us&dlc=en&lc=en...

PCI Simple Communications Controller:  I would need the hardware ID for that too as I have never seen a notebook with an AMD chipset and processor present that description.

[arc91]

Thanks for such a quick reply.

The Wifi adapter doesn't install it has a stopped working error and here are the details on the failure:

Problem signature:
Problem Event Name: APPCRASH
Application Name: sp61518.exe
Application Version: 4.0.100.1189
Application Timestamp: 3b8d5d29
Fault Module Name: StackHash_ab58
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 736f7263
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: ab58
Additional Information 2: ab588e87e68209443e694bbdf20f3662
Additional Information 3: 2bc4
Additional Information 4: 2bc4321f2d0786c91e5a9699ee2b39ee

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

The second USB 3.0 link when installing has an error claiming the file is corrupt and cannot be unpacked.

Same problem with the card reader and unknown device driver.

Anything to do with being for a model that isn't my netbook? as the wifi adapter was the same

As for the Unknown devices and the PCI device I posted hardware info in my first post. Cannot see a PCI Simple Communications Controller.

Thanks for all your help

ARC91

[arc91]

I appreciate that this is a bit of an obscure problem but together with the help from Paul I have found a solution.

By installing a free program called slimdrivers which scans your PC and installed missing or damaged drivers I now have all the necessary drivers.

So we can mark this one as solved.

Thanks for all your help Paul.

[Paul_Tikkanen]

You're very welcome.

Glad everything works for you now.

[MyCool78]

Did you get your touchscreen working with Windows 7? The model you listed is touchscreen. I didn't see it on the list of missing drivers. I am wondering where you got the touchscreen drivers from as I can't find any support for this model on Windows 7 on the hp website. I hope this thread is not too out dated.