10-26-2013 04:23 PM
Do NOT install Windows 8.1!!
There is not an updated graphics driver for the Atom Z2760. If you update to Windows 8.1 from the Windows Store, you will have problems with the display not waking from sleep, or crashing and recovering. HP does NOT have a solution other than resetting the Envy to its factory state, which rolls you back to Windows 8.0 and erases all data, apps, programs etc on the machine.
I cannot find ANYTHING on HP Support that warns you not to upgrade to Windows 8.1, and I have not gotten any warning message from HP. Restoring your machine to where it was before the upgrade requires installing 74 windows upgrades, retsoring your files, and re-installing any apps or programs that you had.
HP SHOULD warn people not to upgrade!
10-29-2013 10:43 AM
Can you provide me the product number/ model name of the unit that you are using?
Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.
***Click on “Kudos” STAR to say thanks!***
10-30-2013 01:54 PM
Hi - too late for me :-(
I did the update & x2 is now a mess - wont resume from sleep & only way is the hold power switch to force restart.
There was no warning on the 8.1 update site but am dissapointed a driver is not available - after all, 8.1 has been expected so drivers should be available.
If driver is not forthcoming, I will be resetting it & then sell on eBay & buy the Surface 2
11-02-2013 02:50 AM
I now see HP have posted an 8.1 Driver site -
However, can anyone confirm the Intel Media Graphic Accelorator version they now have, min is 14/8/2013 188.8.131.528 & did not update with the 'posted Maageability Pack'
While my camera, audio & touch pad appear working - the resume from standby is still a major problem?
2013-10-11 , Version6.2.9200.PR15, 32.89M
- Performing an HP System Recovery (Windows 8)
- Performing an HP system recovery (Windows 7)
- Troubleshooting HP System Recovery Problems (Windows 8)
- Read this before ordering your Recovery Discs! (US and Canada Only)
- Using Recovery Manager to Restore Software and Drivers (Windows 8)
- Using Recovery Manager to Restore Software and Drivers (Windows 7)