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Honor Student
sudip_lansdale
Posts: 3
Member Since: ‎03-31-2009
Message 1 of 6 (14,875 Views)

Error 0x400 100 130000 1002

Hi I have a dv6000 notebook. I was trying to reimage it through the recovery manager. Everytime I run the recovery manager it asks for "additional discs" and loops back continuously. After a few tries it is now giving me this error at the onset.

 

Error 0x400 100 130000 1002

If this issue contniues, please contact HP support

 

Can any one of you help me?

 

TIA

Sudip

Master's Graduate
melanchete
Posts: 672
Member Since: ‎03-28-2009
Message 2 of 6 (14,872 Views)

Re: Error 0x400 100 130000 1002

You will have to purchase restore discs from HP or you could try any of the following:

 

I am assuming you are trying to reinstall Vista. Apparently, HP's recovery partition is less than perfect and the recovery disc you created is probably worthless. (and you can NOT make another one, they only let you make one!) You are not the only person to have this issue.

Here are some things you can try:
1) Borrow an OEM version of Vista from someone...anyone. It sounds like you are proficient with PC's and maybe you know someone who works in IT. Use your product key (25 digit key code) and you should be able to reinstall.

2) if you like Vista, buy yourself an OEM version. It will not have all the factory (HP, Dell, Acer, whatever) BS on it. It will positively work because your hardware if fine.

Pavilion DV7-1285dx Notebook, Windows 7 64bit, Intel X2 P8600 2.40GHz, Nvidia GeForce 9600M, 6GB RAM, 2x 500GB HD(s)
Honor Student
sudip_lansdale
Posts: 3
Member Since: ‎03-31-2009
Message 3 of 6 (14,869 Views)

Re: Error 0x400 100 130000 1002

Thanks Melanchete for the quick reply. Well I'm using the System recovery DVD that came with the laptop. I'm trying to restore it to the 'mint' factory condition. I would have done that but for this error. Wondering if it's a hardware issue. BTW do you know if there is a complete hardware diagnostics tool (similar to what dell has) which can be activated on boot up. All I can see is the PhoenixBIOS Setup Utility which does a diagnostics on primary HDD.
Master's Graduate
melanchete
Posts: 672
Member Since: ‎03-28-2009
Message 4 of 6 (14,859 Views)

Re: Error 0x400 100 130000 1002

Use the utility in BIOS to check your hard drive, or you could grab a copy of WD diag or Seatools.  You will have to google it.
Pavilion DV7-1285dx Notebook, Windows 7 64bit, Intel X2 P8600 2.40GHz, Nvidia GeForce 9600M, 6GB RAM, 2x 500GB HD(s)
Honor Student
sudip_lansdale
Posts: 3
Member Since: ‎03-31-2009
Message 5 of 6 (14,842 Views)

Re: Error 0x400 100 130000 1002

BUMP!!

Anyone here faced similar error.

Top Student
anuragindia
Posts: 4
Member Since: ‎06-22-2011
Message 6 of 6 (5,441 Views)

Re: Error 0x400 100 130000 1002

Hi Sudip..

 

I am seeing the same issue.. same error with recovery Disc 3 while reinstalling the image..

 

Could you please help me what was the result of your error?

 

Thanks,

Anurag

 

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