12-02-2013 07:35 AM
I have a HP 2000-2b43dx 64-bit laptop purchased in Feb. 2013. I have been using the installed Win 8 and getting by with it. However, I have to run specialized educational software that refuses to work on Win 8 and the software manufacturer has no plans to make changes for WIn 8 compatibility. I have tested this software on a Win7 machine and it runs without a problem.
I have downgraded the OS to Win7 because I have a deadline for passing several exams and I now need drivers that are compatible with this OS. The Win8 drivers available on the site do not run at all.
I checked info from another support link here: http://h30434.www3.hp.com/t5/Notebook-Operating-Sy
but I have the following problems: There are at least 3 AMD chipset drivers listed at the first site show here:
I dont know which one to use.
The person suggesting the correct procedure also says that the Win7 drivers shown here will work only AFTER the correct AMD chipset drivers are installed.
Which of the chipset drivers should I try to install?
I need to install all of the graphics, audio, LAN, WLAN, USB, etc. drivers mentioned for the HP 2000z-2a00 CTO Notebook PC Drivers as well. I tried to run the drivers at that link without installing the other chipset drivers and they would not run. Is the install of the correct chipset drivers the key to getting these drivers to work on my HP 2000-2b43dx?
I tried to provide as much info as I could. I really need to get this machine up and running properly asap. Thanks in advance for any help that is provided.
12-02-2013 07:45 AM
First install the amd chipset driver and reboot. First file listed on the webpage.
Then all of the W7 x64 drivers and software from this HP 2000 will also work on yours.
DO NOT USE ANY BIOS OR FIRMWARE DOWNLOADS FROM THIS LINK
- Performing an HP System Recovery (Windows 8)
- Performing an HP system recovery (Windows 7)
- Troubleshooting HP System Recovery Problems (Windows 8)
- Read this before ordering your Recovery Discs! (US and Canada Only)
- Using Recovery Manager to Restore Software and Drivers (Windows 8)
- Using Recovery Manager to Restore Software and Drivers (Windows 7)