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LP976790
Posts: 2
Member Since: ‎12-02-2012
Message 1 of 7 (4,167 Views)

HP 2000 Notebook PC did not come with product key #

I just recently bought a HP 2000 Notebook PC and I am trying to use microsoft office but it keeps asking me for a product key number. I clicked on the help button which said that I the product key number should have came with the laptop which I checked everything that came with the laptop and there is no product key number. and before I purchased the laptop it said that microsoft office is already on it. Is there any way I can get a new product key number? or do I have to purchase one?

Top Student
Coldz2k12
Posts: 9
Member Since: ‎12-01-2012
Message 2 of 7 (4,162 Views)

Re: HP 2000 Notebook PC did not come with product key #

If youre talking about the 25 digit microsoft key for winfows 8 it should be in your bios on the first page. To access bios hold esc or f2 on startup (common shortcuts that work for my 2000 series)
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CherylG
Posts: 22,491
Member Since: ‎11-12-2008
Message 3 of 7 (4,148 Views)

Re: HP 2000 Notebook PC did not come with product key #

Most HP machines come with a preinstalled 60 day trial of MS Office.Unless you ordered and paid extra for fully licensed Office, you will have to purchase a license key.


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cmifucan
Posts: 2
Member Since: ‎12-15-2011
Message 4 of 7 (4,142 Views)

Re: HP 2000 Notebook PC did not come with product key #

Hey LP976790

 

Whats the Product number for your HP 2000 Computer? 

 

 

Honor Student
LP976790
Posts: 2
Member Since: ‎12-02-2012
Message 5 of 7 (4,133 Views)

Re: HP 2000 Notebook PC did not come with product key #

[ Edited ]

My product id number is {Personal Information Removed}

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lauana_stanley
Posts: 1
Member Since: ‎05-08-2013
Message 6 of 7 (3,900 Views)

Re: HP 2000 Notebook PC did not come with product key #

I would like to access my mircosoft office, But unable to do so because i was prompt for the product key in which obviously did not come with or in my purchase from a local retail store of purchase. My question is:-

1) Do i have to pay for the product key?

2) Or will it be emailed to me?

3) Is it located in the bios as i previously read, and if so where?

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HP_Emmanuel
Posts: 11
Member Since: ‎05-08-2013
Message 7 of 7 (3,891 Views)

Re: HP 2000 Notebook PC did not come with product key #

If you have not purchased a product key for Microsoft office then you will have to do so in order to use it.

There will be a product key for Microsoft Office in your BIOS

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