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Top Student
Kingsleyfoo
Posts: 7
Member Since: ‎10-25-2012
Message 1 of 12 (5,014 Views)

HP Connection Manager Service Has Stopped Responding

Hi there, after upgrading to windows 8, i am having this error.

 

"HP connection manager service stopped responding. please exit and restart application.

 

A fatal error occurred, check the HP Connection Manager in Event Viewer for more details.

 

Retrieving the COM class factory for component with CLSID {24DB46C*-C842-4E91-9AC4-8A9525A5551D} failed due to the following error: 80080005.

 

Can someone pls help... Thanks.

 

 

Regents Professor
lions99
Posts: 5,461
Member Since: ‎09-16-2011
Message 2 of 12 (4,989 Views)

HP Connection Manager Service Has Stopped Responding

Hey Kingsleyfoo,

What notebook do you have?

Could you provide me with a model and product number of your notebook.

So that I may look into this further to try and provide you with more helpful instructions.

THX
Top Student
Kingsleyfoo
Posts: 7
Member Since: ‎10-25-2012
Message 3 of 12 (4,988 Views)

Re: HP Connection Manager Service Has Stopped Responding

My Notebook model is HP Envy 4-1026 TU, Product No. is B6V27PA#AB4. Thanks

Regents Professor
lions99
Posts: 5,461
Member Since: ‎09-16-2011
Message 4 of 12 (4,987 Views)

HP Connection Manager Service Has Stopped Responding

Hey Kingsleyfoo,

Did you update your BIOS before you went to 8 ?

THX
Top Student
Kingsleyfoo
Posts: 7
Member Since: ‎10-25-2012
Message 5 of 12 (4,978 Views)

Re: HP Connection Manager Service Has Stopped Responding

I upgraded the Bios after windows 8 installation. I am not able to upgrade the Bios before installing the Windows 8 because of LoJack(Anti-theft Software- Absolute.com) that come with HP Envy 4-1026 TU. Finally resolve the issue with LoJack just afew days ago, and upgraded the bios to F.13

Regents Professor
lions99
Posts: 5,461
Member Since: ‎09-16-2011
Message 6 of 12 (4,946 Views)

Re: HP Connection Manager Service Has Stopped Responding

Is the issue still occurring ?

Honor Student
MikeG8074
Posts: 4
Member Since: ‎04-08-2012
Message 7 of 12 (4,818 Views)

Re: HP Connection Manager Service Has Stopped Responding

I have the same problem with my Envy4-1030. I upgraded the BIOS less than a month ago, but I don't know the version. On mine, IE10 has stopped working (can't find sites), although Chrome and Firefox are both fine. May be unrelated.
Honor Student
MikeG8074
Posts: 4
Member Since: ‎04-08-2012
Message 8 of 12 (4,657 Views)

hp Connection Service has stopped working. Do I need this?

Could we get someone to look at this issue? I have the same problem. My BIOS version is F.13. When hp Connection Service stops working, the performance of my browsers suddenly improves.

 

Do I need this service? How do I stop it from loading if I don't.

Student
fisherman9124
Posts: 1
Member Since: ‎01-29-2013
Message 9 of 12 (4,463 Views)

Re: HP Connection Manager Service Has Stopped Responding

im having same problem as described...my system is 

pavilion g4 notebook pc

Product Name HP-g4-1024tx
Product Number LQ400PA
Microprocessor 2.1 GHz Intel Core i3-2310M
Microprocessor Cache 3 MB L3 cache
Memory 4 GB 1333 MHz DDR3
Memory Max Upgradeable to 8 GB DDR3
Video Graphics AMD Radeon HD 6470M (1 GB DDR3)
Display 14.0" High-Definition LED HP Brightview Display (1366 x 768)
Hard Drive 500 GB SATA (5400 rpm)
Multimedia Drive LightScribe SuperMult

Top Student
Kingsleyfoo
Posts: 7
Member Since: ‎10-25-2012
Message 10 of 12 (4,395 Views)

Re: HP Connection Manager Service Has Stopped Responding

Hi there, so far so good after I uninstalled and re-installed it. Upgrade my BIOS and all other files from the HP website. Thanks for all you help. 

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