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HP ENVY 15-j040eo Drivers
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Paul_Tikkanen
Posts: 41,043
Member Since: ‎07-13-2010
Message 21 of 27 (112 Views)

Re: HP ENVY 15-j040eo Drivers

You're very welcome.

 

As to how to disable the mousepad, unfortunately that I do not know.

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Flohsuomessa
Posts: 3
Member Since: ‎04-01-2014
Message 22 of 27 (91 Views)

Re: HP ENVY 15-j040eo Drivers

Hei, 

another question from Finland :smileyvery-happy:

 

I had as well a lot of driver problems after downgrading to Win7. I followed this thread, but I cannot get the fingerprint to work. It always says that I have the wrong driver.

 

My system information says that there are 3 driver issues. One of them is foresure the fingerprint driver. 

 

ACPI\INT33A0\0

USB\VID_138A&PID_0050\830F00A0CEE0

 

+ Realtek PCIe GBE Family Controller 

aka

PCI\VEN_10EC&DEV_8168&SUBSYS_1963103C&REV_0C\4&27B8B3D2&0&00E6

 

It says that the Realtek driver works fine, but there is the exclamation mark in the driver manager and it is listed as an issue in the system information.

 

I hope somebody can help me here. 

Provost
Paul_Tikkanen
Posts: 41,043
Member Since: ‎07-13-2010
Message 23 of 27 (85 Views)
Honor Student
Flohsuomessa
Posts: 3
Member Since: ‎04-01-2014
Message 24 of 27 (76 Views)

Re: HP ENVY 15-j040eo Drivers

Hei Paul,

 

thank you for your reply. My fingerprint sensor and the Realtek adapter are working fine now. Thanks a lot!

 

The ACPI\INT33A0\0 driver was not the right one. :smileysad: Any other idea about it?

 

 

Provost
Paul_Tikkanen
Posts: 41,043
Member Since: ‎07-13-2010
Message 25 of 27 (73 Views)

Re: HP ENVY 15-j040eo Drivers

You're very welcome.

 

Try the one directly from Intel.

 

The smart connect technology device is definitely  ACPI\INT33A0.  You can google the hardware ID yourself and see.

 

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=22594&ProdId=3782&lang=eng&OSVersion...

 

If you unzip the file and explore the setup information file you will see the hardware ID listed for that device.

 

 

Honor Student
Flohsuomessa
Posts: 3
Member Since: ‎04-01-2014
Message 26 of 27 (69 Views)

Re: HP ENVY 15-j040eo Drivers

Thanks. That worked!

Great support Paul! Thank you a lot. 

 

Provost
Paul_Tikkanen
Posts: 41,043
Member Since: ‎07-13-2010
Message 27 of 27 (66 Views)

Re: HP ENVY 15-j040eo Drivers

Anytime!

 

Glad to have been of assistance.

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