12-28-2013 12:53 PM
My HP Envy will not install app updates from the store. Whenever I try to update it the download never starts, it just says "pending". I just got this laprop three days ago and have been waiting since. Some apps were able to update but there is three more that wont and it wont let me install any new apps. Im new to HP so all help is WANTED AND APPRECIATED!!!! 😊😃
01-09-2014 11:12 AM
I will be happy to help with your app problem. I will need some additional information from you. What is your operating system? What is your product number?
Find your product number on a notebook:
Finding your OS:
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
I work on behalf of HP
- Performing an HP System Recovery (Windows 8)
- Performing an HP system recovery (Windows 7)
- Troubleshooting HP System Recovery Problems (Windows 8)
- Read this before ordering your Recovery Discs! (US and Canada Only)
- Using Recovery Manager to Restore Software and Drivers (Windows 8)
- Using Recovery Manager to Restore Software and Drivers (Windows 7)