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Honor Student
grimble65
Posts: 1
Member Since: ‎04-22-2010
Message 1 of 3 (1,044 Views)

HP Health Analysis does not complete

I am running 64-bit Windows 7 Home Premium Version 6.1.7600 Build 7600 on an HP G61 notebook. When my system automatically runs Health Analysis, it can complete the first and last steps, but is unable to download updates, gather information, or analyze my system (the middle 3 steps). This just recently started happening when I was advised to update HP Support Advisor. A system recovery is not actually feasible for me at this point.

 

Any assistance would be greatly appreciated.

 

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Aleedee
Posts: 12
Member Since: ‎01-18-2009
Message 2 of 3 (516 Views)

Re: HP Health Analysis does not complete

I have the exact same problem. 

 

HPSA health analys.JPG

 

HP Support assistant version is 6.0.5.4. on windows 7 home premium 64-bit, runing on HP DM3 laptop. How did you solve the problem?

Student
wvgirl13
Posts: 1
Member Since: ‎08-27-2012
Message 3 of 3 (326 Views)

Re: HP Health Analysis does not complete

I am having the same issue....is there a fix?

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