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Student
msanketh
Posts: 1
Member Since: ‎11-20-2013
Message 1 of 2 (498 Views)

HP Pavilion 15-e001ax wireless button (f12) light remains white

I recently updated my HP Pavilion 15-e001ax from windows 8 to windows 8.1. The light on the wireless button (f12) remains white even if i switch it on or off. I updated my wireless driver and wireless button driver but in no vain, The button works perfectly but the light diesn't change.

 

The SoftPaq numbers of the drivers are sp63752 - HP Wireless Button Driver and sp64082 - Ralink 802.11 Wireless LAN Driver. Please help me with the problem.

Intern
Rahul_Ethiraj
Posts: 49
Member Since: ‎06-27-2014
Message 2 of 2 (289 Views)

Re: HP Pavilion 15-e001ax wireless button (f12) light remains white

Finally found the solution after 3 weeks.  Tried and manupulated all drivers and NIC lan card of my hp laptop dv6 7011tx.

 

UNINSTALL HP Quick Launch which caused the whole lot of problems and do the following 

       

- Shut down laptop

- Remove power cable & battery

- Press power switch for 30 sec

-  Attach power

- Power up laptop without battery

- Switch on wifi ---it works

- Now switch on the laptop with battery

 

HP quick launch describes itself as "

  Description

                    This package contains the HP Quick Launch Software, which enables special function keys on supported notebook models to be programmed. For example, the HP Quick Launch Software enables users to press the Fn+ESC keys to view system information. This software works with the supported operating systems. "
 
 
Note  :
                          This is the main problem.  I have found after seeing the internal working of this driver.  It caused the keys to work in its own described way thus overriding the wifi f12 button functionality to change from orange to white or white to orange.
 
                           After  and when restarting :
                                                       Put the computer to sleep and wake it up to find wifi on.
 
                             On normal shutdown and booting:
                                                                   Wifi works perfectly.
 
Note to HP:
 
                       Please check the working of HP Quick Launch Software.  I could find its algorithm and functioning and its made to override the default windows 8 key designed for HP.
 
 
Give me kudos if it works. 
Give me kudos if it works. And mark it is a Solution.
 
Thank you all for support and help.
 
Rahul
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