01-04-2014 10:36 AM
I buy this comp, and i install windows 7 ultimate SP1 x64. I got driver wiht the comp, but something don't install, I go to Divice manager and notes have with
- Ralink RT3290 802.11 bgn Wi-Fi Adapter
- Ehternet Controller
- Universal Serial Bus (USB) Controller
- Unknown device
I try Wi-Fi and cable to conect to the internet but it don't go. Can you please halp me with these drivers?
This question was solved. View Solution.
01-04-2014 10:49 AM
First you need to install the AMD chipset driver and reboot. You want the first file listed on the webpage.
That will install the smbus controller.
Below is the link to the W7 Ralink WLAN adapter driver.
You need the Bluetooth driver too:
Install both of these drivers.
Download and install the 3rd file on the list.
I will need you to post the hardware ID for the unknown device.
Use this guide for how to find the hardware ID.
01-04-2014 01:23 PM
Now i can connect to internet troug cable, WI FI still not working. I try to update with cable, but i write that it is up too date
Ralink RT3290 802.11 bgn Wi-Fi Adapter
Whit two still have problem
01-04-2014 02:58 PM - edited 01-04-2014 03:00 PM
Now i look for this drivers and i found out;
Microsoft Windows 7 Home Premium (32-bit)
Microsoft Windows 7 Professional (32-bit)
Microsoft Windows 7 Home Basic (64-bit)
Microsoft Windows 7 Home Premium (64-bit)
Microsoft Windows 7 Professional (64-bit)
Microsoft Windows 7 (64-bit)
Microsoft Windows 8 (32-bit)
Microsoft Windows 8 (64-bit)
01-04-2014 03:05 PM
Microsoft Windows 7 Home Basic (32-bit), Microsoft Windows 7 Home Premium (32-bit), Microsoft Windows 7 Professional (32-bit), Microsoft Windows 7 Home Basic (64-bit), Microsoft Windows 7 Home Premium (64-bit), Microsoft Windows 7 Professional (64-bit), Microsoft Windows 8 (32-bit), Microsoft Windows 8 (64-bit) File name: sp61580.exe (29 MB)
Here also not ultimete win7, please any driver, i need WIFI
01-04-2014 03:52 PM
Below is the link to the driver you need for 0004:
It doesn't matter what Windows OS a driver is for. A W7 driver will work on all versions of W7.
Try the one directly from Mediatek (Ralink).
You want the driver from the first grouping of devices listed.
01-05-2014 03:02 AM
01-05-2014 07:36 AM
It is hard to say.
I think the problem is with the wireless card because the first driver I posted should have worked.
While your notebook is not officially supported for W7 by HP, it should work using windows 7.
The problem is, HP will ask you to reinstall W8, and troubleshoot the wireless card to make sure that the WLAN card is the problem.
They will not provide any troubleshooting support with W7 installed on your notebook.
01-05-2014 07:56 AM
I install the last driver and now it work, but i must still try
after instalation, reboot the com, it didn't work, but than i turn off the comp, turn off the internet moder and cisco wirless machine for one minute, then both turn on and wait for couple minuts, turn on the comp, but it still didn't conect, but after couple minutes (went to toilet) it start working. It work, but the speed is very low, ut show the same speed as on other notebook, but when openin the sam page it is slower, but i can live with it