HP Pavilion 17-e010sm F1Y35EA (1429 Views)
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Top Student
Srajcka
Posts: 7
Registered: ‎01-04-2014
Message 1 of 10 (1,429 Views)
Accepted Solution

HP Pavilion 17-e010sm F1Y35EA

Helloo

 

I buy this comp, and i install windows 7 ultimate SP1 x64. I got driver wiht the comp, but something don't install, I go to Divice manager and notes have with

- Ralink RT3290 802.11 bgn Wi-Fi Adapter

- Ehternet Controller

- Universal Serial Bus (USB) Controller

- Unknown device

 

I try Wi-Fi and cable to conect to the internet but it don't go. Can you please halp me with these drivers?

Provost
Paul_Tikkanen
Posts: 35,872
Registered: ‎07-13-2010
Message 2 of 10 (1,424 Views)

Re: HP Pavilion 17-e010sm F1Y35EA

Hi:

 

First you need to install the AMD chipset driver and reboot.  You want the first file listed on the webpage.

 

That will install the smbus controller.

 

http://support.amd.com/en-us/download/chipset?os=Windows 7 - 64

 

Below is the link to the W7 Ralink WLAN adapter driver.

 

http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=5359417&sp...

 

You need the Bluetooth driver too:

 

http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=5359417&sp...

 

USB 3.0:

 

Install both of these drivers.

 

http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=5359417&sp...

 

http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=5359417&sp...

 

Ethernet controller:

 

Download and install the 3rd file on the list.

 

http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=14&PFid=7&Level=5&Conn=4&DownTy...

 

I will need you to post the hardware ID for the unknown device.

 

Use this guide for how to find the hardware ID.

 

http://www.wikihow.com/Find-Hardware-ID

Top Student
Srajcka
Posts: 7
Registered: ‎01-04-2014
Message 3 of 10 (1,410 Views)

Re: HP Pavilion 17-e010sm F1Y35EA

Now i can connect to internet troug cable, WI FI still not working. I try to update with cable, but i write that it is up too date

 

Unknown device:

ACPI\HPQ6007

*HPQ6007

 

Ralink RT3290 802.11 bgn Wi-Fi Adapter

PCI\VEN_1814&DEV_3290&SUBSYS_18EC103C&REV_00

PCI\VEN_1814&DEV_3290&SUBSYS_18EC103C

PCI\VEN_1814&DEV_3290&CC_028000

PCI\VEN_1814&DEV_3290&CC_0280

 

Whit two still have problem

 

Thank you

Top Student
Srajcka
Posts: 7
Registered: ‎01-04-2014
Message 4 of 10 (1,403 Views)

Re: HP Pavilion 17-e010sm F1Y35EA

[ Edited ]

Now i look for this drivers and i found out;

Release details

Released:
2013-04-27
File name:
sp61795 [1/1, 84.61M] - i have this one with drivers when i bought the comp
Version
9.2.10.24
Compatibility:
Microsoft Windows 7 Home Basic (32-bit)
Microsoft Windows 7 Home Premium (32-bit)
Microsoft Windows 7 Professional (32-bit)
Microsoft Windows 7 Home Basic (64-bit)
Microsoft Windows 7 Home Premium (64-bit)
Microsoft Windows 7 Professional (64-bit)
Microsoft Windows 7 (64-bit)
Microsoft Windows 8 (32-bit)
Microsoft Windows 8 (64-bit)
 
 but i see here that win 7 ulitimete that i have is not Compatibily, are there any others?
Top Student
Srajcka
Posts: 7
Registered: ‎01-04-2014
Message 5 of 10 (1,401 Views)

Re: HP Pavilion 17-e010sm F1Y35EA

Microsoft Windows 7 Home Basic (32-bit), Microsoft Windows 7 Home Premium (32-bit), Microsoft Windows 7 Professional (32-bit), Microsoft Windows 7 Home Basic (64-bit), Microsoft Windows 7 Home Premium (64-bit), Microsoft Windows 7 Professional (64-bit), Microsoft Windows 8 (32-bit), Microsoft Windows 8 (64-bit) File name: sp61580.exe (29 MB)

 

Here also not ultimete win7, please any driver, i need WIFI

Provost
Paul_Tikkanen
Posts: 35,872
Registered: ‎07-13-2010
Message 6 of 10 (1,398 Views)

Re: HP Pavilion 17-e010sm F1Y35EA

Hi:

 

Below is the link to the driver you need for 0004:

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-124661-1&cc=us&dlc=en&lc=en...

 

It doesn't matter what Windows OS a driver is for. A W7 driver will work on all versions of W7.

 

Try the one directly from Mediatek (Ralink).

 

http://www.mediatek.com/_en/07_downloads/01_windows.php

 

You want the driver from the first grouping of devices listed.

 

PCIe(RT2790/RT309X/RT35X2/RT539X/RT3290/MT7630)12/24/2013V5.0.37.0
Win7 32/64
Win8 32/64
Win8.1 32/64

 

 

Top Student
Srajcka
Posts: 7
Registered: ‎01-04-2014
Message 7 of 10 (1,383 Views)

Re: HP Pavilion 17-e010sm F1Y35EA

I've installed all of the above, now rely WIFI network, it show the available networks that are available, but when I want to connect this does not happen and the signs that an error occurs. on another computer the same network connects nicely. what to do, can be a problem in equipment that is damaged or the card is not working, the computer was purchased 2 days ago. or is problem in Windows 7 thank you
Provost
Paul_Tikkanen
Posts: 35,872
Registered: ‎07-13-2010
Message 8 of 10 (1,371 Views)

Re: HP Pavilion 17-e010sm F1Y35EA

Hi:

 

It is hard to say.

 

I think the problem is with the wireless card because the first driver I posted should have worked.

 

While your notebook is not officially supported for W7 by HP, it should work using windows 7.

 

The problem is, HP will ask you to reinstall W8, and troubleshoot the wireless card to make sure that the WLAN card is the problem.

 

They will not provide any troubleshooting support with W7 installed on your notebook.

Top Student
Srajcka
Posts: 7
Registered: ‎01-04-2014
Message 9 of 10 (1,367 Views)

Re: HP Pavilion 17-e010sm F1Y35EA

I install the last driver and now it work, but i must still try

 

after instalation, reboot the com, it didn't work, but than i turn off the comp, turn off the internet moder and cisco wirless machine for one minute, then both turn on and wait for couple minuts, turn on the comp, but it still didn't conect, but after couple minutes (went to toilet) it start working. It work, but the speed is very low, ut show the same speed as on other notebook, but when openin the sam page it is slower, but i can live with it :smileyhappy:

 

Thanks

Provost
Paul_Tikkanen
Posts: 35,872
Registered: ‎07-13-2010
Message 10 of 10 (1,362 Views)

Re: HP Pavilion 17-e010sm F1Y35EA

You're very welcome.

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