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gabbamouth
Posts: 6
Member Since: ‎10-15-2013
Message 1 of 10 (1,638 Views)

HP Pavilion G6, no USB or Internet drivers for win 7 64 bit

hello all i would be really grateful for some help here, i recently donwgraded my pavilion G6 laptop from windows 8 64 bit to windows 7 64 bit as it was the right operating system for me as i dont particularly like 8, everything is fine on the laptop itself however i cannot use and form of USB media and i can't connect to the internet as both my ethernet port and wifi dont work, I assumed straight away it was a driver issue as this is what is genrelly the case with a fresh format. I looked online for the drivers however and cannot find the drivers that i need. I need them urgently as i dont have a phone at the moment as it died (That's the last time i buy an iphone) many thanks in advance guys :smileyhappy:

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Paul_Tikkanen
Posts: 42,558
Member Since: ‎07-13-2010
Message 2 of 10 (1,636 Views)

Re: HP Pavilion G6, no USB or Internet drivers for win 7 64 bit

Hi:

 

Please provide the full model # of your G6 and the hardware ID's for the drivers you need.

 

If you do not know where to find the hardware ID, please read the guide at the link below.

 

http://www.wikihow.com/Find-Hardware-ID

 

Once I have that info, you will be up and running in no time.

Top Student
gabbamouth
Posts: 6
Member Since: ‎10-15-2013
Message 3 of 10 (1,630 Views)

Re: HP Pavilion G6, no USB or Internet drivers for win 7 64 bit

theres 5 of them and i dont know which is which, which is USB and which is the internet? and my model number is g6-2219

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Paul_Tikkanen
Posts: 42,558
Member Since: ‎07-13-2010
Message 4 of 10 (1,624 Views)

Re: HP Pavilion G6, no USB or Internet drivers for win 7 64 bit

Hi:

 

There are several g6-2219 models. Some have Intel processors and chipsets and some have AMD processors and chipsets.

 

If you live in the USA, your model is a HP Pavilion g6-2219nr Notebook PC.

 

If you have an AMD processor, below are the links to the drivers you need for the usb and wireless.

 

First, install the AMD chipset driver and reboot. You want the first file listed.

 

That will install the SMBus and USB 3.0 controllers.

 

http://support.amd.com/en-us/download/chipset?os=Windows 7 - 64

 

The parts list indicates your model comes with an Atheros wireless adapter.

 

Below is the link to the wireless driver you need.

 

http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=5229457&sp...

 

If you need the graphics driver, run the AMD Mobility Radeon Driver Verification Tool at the link below and it should find a suitable graphics driver for your notebook.

 

http://support.amd.com/en-us/download/mobile?os=Windows 7 - 64

 

Then, all of the rest of the drivers and software you need, you can get from this model at the link below.

 

DO NOT USE ANY BIOS OR FIRMWARE DOWNLOADS FROM THIS LINK

 

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=5275...

Top Student
gabbamouth
Posts: 6
Member Since: ‎10-15-2013
Message 5 of 10 (1,615 Views)

Re: HP Pavilion G6, no USB or Internet drivers for win 7 64 bit

thank you man this has been most helpful thank you so kindly :smileyhappy:

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Paul_Tikkanen
Posts: 42,558
Member Since: ‎07-13-2010
Message 6 of 10 (1,609 Views)

Re: HP Pavilion G6, no USB or Internet drivers for win 7 64 bit

You're very welcome.

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Majoja
Posts: 1
Member Since: ‎10-25-2013
Message 7 of 10 (1,560 Views)

Re: HP Pavilion G6, no USB or Internet drivers for win 7 64 bit

[ Edited ]

Hi Friends I need an option to update my drivers, and I do not recognize USB devices, the laptop is a HP pavilion g6 Thank you and hope to have answers soon. If I Urge!

HP Support Agent
Dunidar
Posts: 4,352
Member Since: ‎09-03-2013
Message 8 of 10 (1,542 Views)

Re: HP Pavilion G6, no USB or Internet drivers for win 7 64 bit

Majoja

 

Could we get some additional information so we can assist you? If you could please post your product number for your computer. I am linking a document below that will show you how to find your product number. Knowing the system will enable me to provide you with a more direct answer. And just to confirm you are running Windows 7 64-bit?

How Do I Find My Model Number or Product Number?
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c00033108

Please feel free to re-post once you have the needed information.



Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!

Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.


Dunidar
I work on behalf of HP


"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter
Student
odelady
Posts: 1
Member Since: ‎12-03-2013
Message 9 of 10 (1,468 Views)

Re: HP Pavilion G6, no USB or Internet drivers for win 7 64 bit

pls admin help me with my window7 HP G6-2289sx with PRODUCT NUMBER D3C60EA#A2N for bluetooth driver an it's only one of my USB port is working but the rest is just charging phone

 

HP Support Agent
Mrstenter
Posts: 5,242
Member Since: ‎09-02-2013
Message 10 of 10 (1,455 Views)

Re: HP Pavilion G6, no USB or Internet drivers for win 7 64 bit

Hi Odelady,

 

I understand you are looking for Bluetooth drivers on your Windows 7 HP G6-2289sx. Here is a document on the drivers available to you.

 

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&dlc=en&lc=en&os=4132&product=5422974&softw...

 

On this page you could also select the check for updates.
Scan your system for out-of-date and missing drivers and software. Scan now button.

 

Hope this helps.

 

Thanks
 

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos Thumbs Up" on the left to say “Thanks” for helping!

Mrs.Tenter
I work on behalf of HP
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