10-15-2013 02:43 PM
hello all i would be really grateful for some help here, i recently donwgraded my pavilion G6 laptop from windows 8 64 bit to windows 7 64 bit as it was the right operating system for me as i dont particularly like 8, everything is fine on the laptop itself however i cannot use and form of USB media and i can't connect to the internet as both my ethernet port and wifi dont work, I assumed straight away it was a driver issue as this is what is genrelly the case with a fresh format. I looked online for the drivers however and cannot find the drivers that i need. I need them urgently as i dont have a phone at the moment as it died (That's the last time i buy an iphone) many thanks in advance guys
10-15-2013 02:51 PM
Please provide the full model # of your G6 and the hardware ID's for the drivers you need.
If you do not know where to find the hardware ID, please read the guide at the link below.
Once I have that info, you will be up and running in no time.
10-15-2013 03:16 PM
There are several g6-2219 models. Some have Intel processors and chipsets and some have AMD processors and chipsets.
If you live in the USA, your model is a HP Pavilion g6-2219nr Notebook PC.
If you have an AMD processor, below are the links to the drivers you need for the usb and wireless.
First, install the AMD chipset driver and reboot. You want the first file listed.
That will install the SMBus and USB 3.0 controllers.
The parts list indicates your model comes with an Atheros wireless adapter.
Below is the link to the wireless driver you need.
If you need the graphics driver, run the AMD Mobility Radeon Driver Verification Tool at the link below and it should find a suitable graphics driver for your notebook.
Then, all of the rest of the drivers and software you need, you can get from this model at the link below.
DO NOT USE ANY BIOS OR FIRMWARE DOWNLOADS FROM THIS LINK
10-25-2013 01:56 PM - edited 10-25-2013 02:02 PM
Hi Friends I need an option to update my drivers, and I do not recognize USB devices, the laptop is a HP pavilion g6 Thank you and hope to have answers soon. If I Urge!
10-28-2013 12:45 PM
Could we get some additional information so we can assist you? If you could please post your product number for your computer. I am linking a document below that will show you how to find your product number. Knowing the system will enable me to provide you with a more direct answer. And just to confirm you are running Windows 7 64-bit?
How Do I Find My Model Number or Product Number?
Please feel free to re-post once you have the needed information.
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Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
I work on behalf of HP
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter
12-03-2013 01:23 PM
pls admin help me with my window7 HP G6-2289sx with PRODUCT NUMBER D3C60EA#A2N for bluetooth driver an it's only one of my USB port is working but the rest is just charging phone
12-05-2013 10:26 AM
I understand you are looking for Bluetooth drivers on your Windows 7 HP G6-2289sx. Here is a document on the drivers available to you.
On this page you could also select the check for updates.
Scan your system for out-of-date and missing drivers and software. Scan now button.
Hope this helps.