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Honor Student
zrwatson
Posts: 4
Member Since: ‎04-25-2012
Message 1 of 4 (457 Views)

HP Pavilion dv6 Notebook PC; error with fan and cooling system

I have a reasonably new HP Pavilion dv6 Notebook PC; when i turned my laptop on this afternoon it said there was an error with the fan and cooling system and it will not work. How do I fix this?

Regents Professor
ManjunathTech
Posts: 5,414
Member Since: ‎01-21-2012
Message 2 of 4 (456 Views)

Re: HP Pavilion dv6 Notebook PC; error with fan and cooling system

Hi

 

Please press the enter button once unit is power on check if unit loads to windows.

 

1) Update the Bios on the unit from HP website.

 

2) Clean the vents of the Fan

 

Incase both these option does not work please check your warranty call HP technical support and get the Fan replaced.

 

Let us know how it goes!

"I work for HP."
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Regards
Manjunath
Honor Student
zrwatson
Posts: 4
Member Since: ‎04-25-2012
Message 3 of 4 (445 Views)

Re: HP Pavilion dv6 Notebook PC; error with fan and cooling system

Hi,

 

thanks for the reply.

 

I have tried updating the BIOS, my current BIOS is F.19, and I the revised BIOS update is F.46. When I go to update it a message pops up saying "IHISI not support current bios". 

 

Any idea whats going on?

Regents Professor
ManjunathTech
Posts: 5,414
Member Since: ‎01-21-2012
Message 4 of 4 (444 Views)

Re: HP Pavilion dv6 Notebook PC; error with fan and cooling system

Hi

 

This case please check the warranty status and call HP technical support and get the part replaced.

 

Let us know how it goes!

"I work for HP."
****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
****Please mark Accept As Solution if it solves your problem****

Regards
Manjunath
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