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quantass
Posts: 3
Member Since: ‎05-03-2009
Message 1 of 16 (49,573 Views)

HP Remote Control not working?

[ Edited ]

I own a HP Pavilion dv6998ca Laptop (Product: dv7000).  It came preinstalled with Windows Vista Home Premium (OEMAct).  Unfortunately i had to format and reinstall but since the laptop came with no support discs i purchased a seperate Windows Vista Ultimate and reinstalled with that.

 

I was able to locate and download all necessary drivers accept getting the supplied HP Media Center Remote Control (RC 1762307/01) to work like it used to just isnt happening.  When i press any buttons on the remote control nothing happens -- Media Center doesnt pop up, nothing.  

 

How do i get my remote control to work?

 

I've checked my HDD but there is no recovery disk image whatsoever.  There is only one partition, my paritition where Vista Ultimate is installed.  My unit is still under warranty but if there is a quick free solution to get this driver working i would rather explore that first.

 

 

Thanks.

Message Edited by quantass on 05-03-2009 09:12 AM
Message Edited by quantass on 05-03-2009 09:13 AM
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Daniel_Potyrala
Posts: 10,921
Member Since: ‎01-31-2009
Message 2 of 16 (49,566 Views)

Re: HP Remote Control not working?

[ Edited ]

Hi,

Download and install this driver.

 

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Top Student
quantass
Posts: 3
Member Since: ‎05-03-2009
Message 3 of 16 (49,558 Views)

Re: HP Remote Control not working?

Thank you Daniel.  That is a driver i never tried.  I installed it but unfortunately a no go.  Was i supposed ot configure something afterward?  I installed then tried using hte volume control buttons and Media Center button but nothing.  The only button that works is the monitor icon button.

 

thanks for the tip

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Daniel_Potyrala
Posts: 10,921
Member Since: ‎01-31-2009
Message 4 of 16 (49,541 Views)

Re: HP Remote Control not working?

Check this. Uninstall this drivers which i gave You.

 

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CherylG
Posts: 22,048
Member Since: ‎11-12-2008
Message 5 of 16 (49,526 Views)

Re: HP Remote Control not working?

[ Edited ]

Did you install Intel Chipset from your models driver pages?

 

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=3747904&lc=en&cc=us&dlc=en&lang=en&cc=us...»

 

 

 

Btw, your laptop came with HP Recovery Manager (before Ultimate install) to format and reinstall and also to make Recovery Disk set:

 

 http://tinyurl.com/2y4rub

 

 

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quantass
Posts: 3
Member Since: ‎05-03-2009
Message 6 of 16 (49,503 Views)

Re: HP Remote Control not working?

I removed the prviously recommended IR driver, and also reinstalled the chipset driver for my system.  No go.  Its a stubborn RC.  Unfortunately the recovery image just isnt on the HDD any longer.  I'm so close to a full reinstall.  This media center remote control is the only thing left standing in the way.

 

Can anyone tell me if there is a Device Manager indication / label of the remote control?  If you can tell me how your system appears in Device Manager i can go from there in trying to get things working.

 

Thanks.

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CherylG
Posts: 22,048
Member Since: ‎11-12-2008
Message 7 of 16 (49,475 Views)

Re: HP Remote Control not working?

My Device Manager in attachment.

 


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Honor Student
Gravlin
Posts: 2
Member Since: ‎07-07-2009
Message 8 of 16 (48,535 Views)

Re: HP Remote Control not working?

Im also having a little problem with my IR Remote Control driver!

 

My laptop is a Compaq (still HP) v6642ea with Vista being the original OS although I have just upgraded to Windows 7 RC! The only problem I am having now is finding the driver for my IR device. Any help with be much apprieciated!

Top Student
GabrielMA
Posts: 4
Member Since: ‎11-16-2010
Message 9 of 16 (34,552 Views)

Re: HP Remote Control not working?

thank you :smileyhappy:))

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Daniel_Potyrala
Posts: 10,921
Member Since: ‎01-31-2009
Message 10 of 16 (34,535 Views)

Re: HP Remote Control not working?

@GabrielMA

 

Hi,

Could you share with others how did you solve your problem?

 

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