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Honor Student
MarcoCTCH
Posts: 2
Member Since: ‎11-12-2013
Message 1 of 2 (103 Views)

HP SimplePass 2012 version 5.3

[ Edited ]

I have a laptop Pavilion dv6-617nr, serial No {Private Information Removed} running HP SimplePass 2012 version 5.3. After installing Internet Explorer 11, SimplePass is not working. It does not come up. I tried to update to a newer version and installed the version 5.3 and still does not work. What can I do to make HP SimplePass work?

 

Thanks

 

Marco 

Associate Dean
Vidya
Posts: 6,290
Member Since: ‎07-17-2009
Message 2 of 2 (82 Views)

Re: HP SimplePass 2012 version 5.3

Please uninstall previous versions of simplepass and try installing the latest Simplepass software from the following weblink:

ftp://ftp.hp.com/pub/softpaq/sp64001-64500/sp64339.exe

I am an HP employee.

Regards,
Vidya

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