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Student
tus93
Posts: 1
Member Since: ‎08-22-2013
Message 1 of 10 (5,123 Views)

HP Simplepass Web logon extension no longer working for google chrome?

Hi, I've been using a HP Envy m6-1232ea (product number E0R92EA#ABU). I got it about a month or so ago and from getting it I've been able to use Simplepass' Web logon feature easily with google chrome. Today however upon opening chrome, I received a notification that the web logon extension needed permission to work. (this also occured upon first installing chrome when I got the laptop first, so this didn't seem right at all). Thinking this to simply be a mistake on the browser's part I decline the notification but go to my extensions page to check my original Web logon extension was still enabled, it was enabled and I thought that it should all continue to work as it has before.

 

Now, however, the extension doesn't work for google chrome. The app doesn't display the usual notifications (such as "swipe an enrolled finger to log in" etc.). I've checked the simplepass software and the web logon is also enabled on that too, I've also checked all my webcards on there and they all are in line too. Out of curiosity I tried using internet explorer and simplepass works as it should with that browser, but not with google chrome. I've tried uninstalling and reinstalling Chrome and Simplepass at least twice each in an attempt to revert it all to how it was. I honestly cannot think of anything else i can possibly do to solve this issue, does anybody know of a fix (or at least a reason) for this issue?

Top Student
NathanTeixeira
Posts: 7
Member Since: ‎08-22-2013
Message 2 of 10 (5,099 Views)

Re: HP Simplepass Web logon extension no longer working for google chrome?

I also am having this problem. I installed an update for iTunes this morning and after I restarted Simple Pass would not work on Chrome. I updated to the newest version of Simple Pass, version 6.0.100.252. I reinstalled Chrome (Version 29.0.1547.57 m) a couple times and it still doesn't work. Interestingly Simple Pass works just fine on IE and Firefox. If anybody finds a solution, please let me know. Not having Simple Pass is so inconvenient!

 

Laptop Specs:

HP Pavilion dv6

Intel Core i7-2630QM

CPU @ 2.00GHz

8.00 GB RAM

64 bit operating system

 

Student
cody32190
Posts: 1
Member Since: ‎06-17-2013
Message 3 of 10 (5,055 Views)

Re: HP Simplepass Web logon extension no longer working for google chrome?

I am also having the same problem on google chrome on my  HP Pavilion dv6 Notebook PC, Product number: A1M22AV. Windows 7 Home Premium 64-bit Service Pack 1. May I ask how you updated Hp simple pass to 6.1 as I am still on 6.0 thanks

Top Student
NathanTeixeira
Posts: 7
Member Since: ‎08-22-2013
Message 4 of 10 (5,051 Views)

Re: HP Simplepass Web logon extension no longer working for google chrome?

I now have 6.0.100.257.

But you can get 6.0.100.252 from http://support.authentec.com/Downloads/windows/hpsimplepass.aspx

Pretty much the same thing.
Honor Student
greentom
Posts: 2
Member Since: ‎08-23-2013
Message 5 of 10 (5,018 Views)

Re: HP Simplepass Web logon extension no longer working for google chrome?

same problem on 

 

HP Pavilion dv6-6b18sg

 

BioLayer.dll - 6.0.100.252
DataManager.dll - 6.0.100.252
TokenMachine.dll - 6.0.100.252
Driver Version - 4.4.234.0

 

i hope HP will fix this despite the fact that apple bought authentec.

Honor Student
JMFloraGroup
Posts: 3
Member Since: ‎08-26-2013
Message 6 of 10 (4,856 Views)

Re: HP Simplepass Web logon extension no longer working for google chrome?

Same issue... no love between SimplePass & Chrome with this set-up for a few weeks now:

 

Intel(R) Core(TM) i7-3610QM CPU @ 2.3Ghz

 

BioLayer.dll - 6.0.100.272
DataManager.dll - 6.0.100.272
TokenMachine.dll - 6.0.100.272
Driver Version - 4.4.234.0

Top Student
NathanTeixeira
Posts: 7
Member Since: ‎08-22-2013
Message 7 of 10 (4,800 Views)

Re: HP Simplepass Web logon extension no longer working for google chrome?

Uninstalling Chrome and installing a previous version worked for me.

 

http://h30434.www3.hp.com/t5/Other-Notebook-PC-Questions/HP-SimplePass-Does-Not-Work-In-Google-Chrom...

Honor Student
greentom
Posts: 2
Member Since: ‎08-23-2013
Message 8 of 10 (4,118 Views)

Re: HP Simplepass Web logon extension no longer working for google chrome?

So HP doesn't want to do anything about our problem. Lenovo did fix the bug for their customers: https://code.google.com/p/chromium/issues/detail?id=277904 . To install an older Version of Chrome isn't an option for me. 

Intern
PigVomit
Posts: 40
Member Since: ‎12-03-2008
Message 9 of 10 (3,777 Views)

Re: HP Simplepass Web logon extension no longer working for google chrome?

And....quite unexpectedly....HP has released an update which solves the problem.

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-122818-1&cc=us&dlc=en&lc=en...

This is for Simplepass Version 6.0.100.276, and works for all Win7 and Win8 versions. New extension ID for my Win7 x64: kanflfepiobnpjbljmngfgegijhdpljm

All is good in my Chrome world now.
Top Student
Darkmatterial
Posts: 5
Member Since: ‎10-02-2012
Message 10 of 10 (2,504 Views)

Re: HP Simplepass Web logon extension no longer working for google chrome?

Man I have been trying to solve this problem for ages!! thanx a lot!!

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