08-09-2009 01:10 PM - edited 08-09-2009 01:13 PM
After an update that failed due to an error (unfortunately cannot remember which one but very very recent) HP Update doesn't want to open. I always get a pop up saying "HP Software Update Client has stopped working"... I uninstalled it and reinstalled it, with no success.
My laptop is an HP Pavilion dv2000. I have Windows Vista and all Vista updates have been done.
What can be done?
08-27-2009 05:29 AM
I had the same problem.
Try running "services.msc" and then locate System Event Notificaion and check it is selected to "Automatic"
locate "Background Intelligent Transfer Service" and check it is also set to "Automatic" not delayed start
exit services and finally run HP Update.......worked for me
08-31-2009 12:17 PM
Thanks for your help! I would have liked to try it out but my computer died on me...
10-11-2010 06:59 PM
Here is an work around for this issue:
Most of the cases it is due to HP Software Framework update which is installed in your notebook.
In order to isolate this issue, perform the following steps:
Go to Control Panel >> Programs and Features.
Uninstall the HP Update program and HP Software Frameworks.
You must uninstall both entries then restart the notebook.
Reinstall the HP update using the link below(Vista):
For Windows 7, reinstall the HP update from Start menu >> Programs >> Recovery Manager
Software reinstallation >> HP Update.
Once it is installed, try to open the HP update program or run the HP Software updates from HP Support Assistant.
This would resolve the issue.
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
10-11-2010 08:21 PM
Hi KSNR...do the updates thru support assistant work the same as the HP update ??...if so, no need to resolve the HP update program if the support assistant does the same thing....correct ?