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AngelArlia
Posts: 1
Member Since: ‎01-12-2013
Message 1 of 2 (129 Views)

HP Support Assistant and the Bios Update?

[ Edited ]

Hi, my HP support assistant recently told me that I need to do a recommended Bios update. And so, I did, several times. But it keeps asking about it. Did it not install correctly or something? But when I install it, it says it has been installed, and my computer restarts, and then the support assistant asks about it again--right after I just installed it.

 

I have a HP Pavilion g6-2048ca Notebook PC 
Serial Number:   5CD23205KD 
Product Number:   [Personal Information Removed]

And I'm running on Windows 7.

Regents Professor
lions99
Posts: 5,461
Member Since: ‎09-16-2011
Message 2 of 2 (91 Views)

Re: HP Support Assistant and the Bios Update?

Try uninstalling HPSA then install the current version from HP's website.

 

Make sure your framwork is up to date.

 

Here is the latest framework 

 

http://www.microsoft.com/en-us/download/details.aspx?id=17851

 

THX

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