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Top Student
Posts: 5
Member Since: ‎07-06-2011
Message 1 of 11 (34,017 Views)

HP THERMAL ASSISTANT SOFTWARE (LOST)

I upgraded my DM1z to Windows 7 ultimate 64 bit, after that I downloaded all the drivers at HP website, but I noticed that my HP thermal assistant software is gone and I cant find any installer software download at the HP website, so now I cant control my CPU fan and Im not sure if HP coolsense technology is still working on my DM1. Please help'' : (

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Associate Dean
Posts: 11,026
Member Since: ‎01-11-2010
Message 2 of 11 (33,980 Views)

Re: HP THERMAL ASSISTANT SOFTWARE (LOST)

Top Student
Posts: 5
Member Since: ‎07-06-2011
Message 3 of 11 (33,977 Views)

Re: HP THERMAL ASSISTANT SOFTWARE (LOST)

I beleive I already done that, I already downloaded it and installed the latest. but still the thermal assistant program, do you think its a seperate software? but I will try again, thanks, I will post the update.

Associate Dean
Posts: 11,026
Member Since: ‎01-11-2010
Message 4 of 11 (33,969 Views)

Re: HP THERMAL ASSISTANT SOFTWARE (LOST)

I can't find it as separate software.

 

Open HP Support Assistant, click the Troubleshoot section, when it opens click Power Thermal and Mechanical, then click the thermal tab, see what is in there.

Top Student
Posts: 5
Member Since: ‎07-06-2011
Message 5 of 11 (33,965 Views)

Re: HP THERMAL ASSISTANT SOFTWARE (LOST)

Oh Boy, This is Bad, only the power tab was there, no tab for thermal under troubleshoot...  until now, I havent reeived HP's reply to my query,, : )

Regents Professor
Posts: 3,799
Member Since: ‎11-19-2008
Message 6 of 11 (33,961 Views)

Re: HP THERMAL ASSISTANT SOFTWARE (LOST)

HP CoolSense Technology

 

You should be able to download+install the software above and it should work.  If not, the only thing I could recommend would be an HP System Recovery to install the original software.;

Associate Dean
Posts: 11,026
Member Since: ‎01-11-2010
Message 7 of 11 (33,954 Views)

Re: HP THERMAL ASSISTANT SOFTWARE (LOST)

Thanks Kalt.

Top Student
Posts: 5
Member Since: ‎07-06-2011
Message 8 of 11 (33,947 Views)

Re: HP THERMAL ASSISTANT SOFTWARE (LOST)

wow thanks Kalt, I will try this asap..:smileyvery-happy:

Top Student
Posts: 5
Member Since: ‎07-06-2011
Message 9 of 11 (33,944 Views)

Re: HP THERMAL ASSISTANT SOFTWARE (LOST)

Still nothing.. I will go to the service center today. I just bought this last sunday, hope they will not get annoyed at me for doing this.. :smileyhappy: Thank you guys for the help, I really do appreciate it, until then.. 

Student
Posts: 1
Member Since: ‎12-23-2012
Message 10 of 11 (21,221 Views)

Re: HP THERMAL ASSISTANT SOFTWARE (LOST)

..

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