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rahultekwani
Posts: 7
Member Since: ‎04-01-2014
Message 1 of 2 (68 Views)

HP simplepass 2012 wont allow login to websites although i can login to windows

I have HP pavilion dv6 6050ee .....!

HP simplepasss dosent allow login to websites like fb,yahoo,etc.  although i can login to windows using fingerprint reader 
Plz help

HP Support Agent
Advance23
Posts: 2,723
Member Since: ‎09-03-2013
Message 2 of 2 (49 Views)

Re: HP simplepass 2012 wont allow login to websites although i can login to windows

Hi rahultekwani,

 

I understand that you are having a problem with Simple Pass not allowing you to login into web browsers. I will try my best to help you resolve this issue.

 

In this document HP Notebook PCs - Troubleshooting a Fingerprint Reader (Windows 8) are steps to help resolve this issue.

 

I hope this information helps, please let me know how it goes.

 

Thank you,

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~Advance23~
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