How do I disable the fingerprint reader? I use a HP Envy 15-k064nd laptop.

[greengeogirl]

Good day,

I just bought and Im the proud owner of a  HP Envy 15-k064nd laptop.

I would like to disable the fingerprint reader because it keeps asking for codes while I'm typing on the keyboard. Could you please help me by telling me how I can disable the fingerprint reader please?

Thank you,

Anne-Els

[KNRK · Accepted solution]

Please perform the steps as shown below to resolve the issue

Turn off Biometric Logins:

Remove the biometric login option:

Control Panel > Biometric Devices > Change Biometric Settings

UNCHECK "Allow users to log on to Windows using their fingerprints"

Save the changes.

To remove Biometrics data for all users, click the radio (round) button "Biometrics off"

Disable the Validity Sensor Driver:

The Validity Sensor Driver controls the fingerprinter hardware.

The SimplePass software controls the password database.

You can disable the device.  The fingerprinter will no long work as long as the device remains disabled.

Control Panel > Device Manager > Biometric Devices > Right-Click on Validity Sensor > Disable

Hope this helps, for any further queries reply to the post and feel free to join us again

**Click the KUDOS star on left to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Thank You,

K N R K

I work on behalf of HP

[ceak01]

I solved my problem the way you described. Thanks

[Texican]

I don't see anything in my Control Panel remotely close to "Biometric Devices".  I see HP Simplepass but when I click on that is says "get started".  When I click on "get started" it wants me to register my finger, but then says it's already registered.  It gives me no other options.  I just want to completed shut down the finger scanner as I think it's causing my windows 10 to flicker when I open my laptop.

[nickgom]

Its driving me mad and the bight light is hurting my eyes.

This is a really useless tool and I can't switch it off and make me hate HP every time I boot up.

I do not have biometrics in my control panel Windows 10

Help, it is giving me migraines

Nick

[AndiNorthrop]

Fortunately you don't need to go through the Control Panel in Windows 10, you can right-click on the "Start"/WIndows icon and choose Device Manager from the list.

In here you should see "Biometric devices", click this and you should see "Validity Sensors" - right-click this and choose the Disable option. Job done.