06-05-2011 01:50 PM
The f11 way does not work on mine. I cannot find "recovery manager" in the start menu? It runs Vista and I just wan t to restore it to factory settings and give it to my mom. Thanks -Norm
06-05-2011 01:59 PM
You can order recovery disc from HP and use it to perform recovery.
HP Notebook PCs - Order Recovery Discs for Windows 7, Vista, or XP - c00810334- Consumer Notebook
|HP Notebook PCs - Order Recovery Discs for Windows 7, Vista, or XP - c00810334 - HP Business Support...|
06-05-2011 01:59 PM
If you have created a set of Recovery Discs, you can use these to reinstall the operating system and return the notebook to factory conditions - simply insert the first disc and then restart to boot from it.
If you don't have these, you can order a replacement set of Recovery Discs using the link below - I believe these are around $16.
If you have any problem with this link, order them directly from HP Here.
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****I don't work for HP****
Microsoft MVP - Windows Experience
06-06-2011 05:43 AM
Just a comment here, Norm. Is this computer having a problem that you hope will be cured by doing a Recovery?
Please click "Accept As Solution" if my help has solved your problem. ----------}
This is a user supported forum. I am a volunteer and I do not work for HP.
10-01-2011 11:33 PM
Did you mean that you are not able to find the CD rom in my computer or in device manager.
If its in the my computer try downloading the program from the below link and run it.
If its not getting detected in the device manager try removing the optical drive and then plugging it back.
- Performing an HP System Recovery (Windows 8)
- Performing an HP system recovery (Windows 7)
- Troubleshooting HP System Recovery Problems (Windows 8)
- Read this before ordering your Recovery Discs! (US and Canada Only)
- Using Recovery Manager to Restore Software and Drivers (Windows 8)
- Using Recovery Manager to Restore Software and Drivers (Windows 7)