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Top Student
juanwd
Posts: 2
Member Since: ‎01-09-2013
Message 1 of 4 (106 Views)
Accepted Solution

How do I return my computer to the original settings?

I think I know but I am afraid to do it.    Go to security and protection and then HP recovery.     Thanks

Dean
Vidya
Posts: 6,481
Member Since: ‎07-17-2009
Message 2 of 4 (101 Views)

Re: How do I return my computer to the original settings?

The following weblink might help you step by step:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01867418&cc=us&dlc=en&lc=en

 

If you do not have Windows7, please provide the model number of your system.

I am an HP employee.

Regards,
Vidya

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Top Student
juanwd
Posts: 2
Member Since: ‎01-09-2013
Message 3 of 4 (92 Views)

Re: How do I return my computer to the original settings?

I have windows 8, is it same as 7.

Dean
Vidya
Posts: 6,481
Member Since: ‎07-17-2009
Message 4 of 4 (89 Views)

Re: How do I return my computer to the original settings?

Here is the link for Windows 8 systems:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03489643&cc=us&dlc=en&lc=en

I am an HP employee.

Regards,
Vidya

Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.

***Click on "Thumbs up" button to the bottom right side of my post to say thanks!***
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