09-07-2011 05:54 PM - last edited on 10-05-2011 10:50 AM by DaniW
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Windows 7 Professional 64 bit (Upgraded from Windows Home Premium 64 bit)
"YOU NEED FLASH PLAYER 10.0 TO VIEW THIS VIDEO. DOWNLOAD NOW"
Computer purchased on 23 Aug 2011
Upgraded the operating system from WIN-7 Home Premium (64-bit) to WIN-7 Professional (64-bit).
I have downloaded and installed the latest version (10.3) of ADOBE FLASH PLAYER at least 10 times but keep getting the message that I need to install FLASH PLAYER. I cannot view any videos on FaceBook or YouTube. What is the problem?????
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09-07-2011 05:59 PM
Try the following.
First, download the Flash uninstall utility on the link below and save it to your Desktop.
When the download has completed, close all browser windows and run the uninstaller. After this has completed, restart the notebook.
Close all browser windows before running the Flash installer.
Launch Firefox and see if the videos play Ok - if they do, close Firefox, open IE ( Make sure you use Internet Explorer and not Internet Explorer 64bit ) and click on the same Adobe Flash link above to get a prompt to install the ActiveX component. When done, restart IE.
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Microsoft MVP - Microsoft Windows Expert - Consumer
04-14-2012 03:16 PM
The requested URL /pub/flashplayer/current/uninstall_flash_player.ex
Hi I just tried to do the first step and it came up with this message?
Can you help?