Posts: 1
Member Since: ‎04-10-2014
Message 1 of 2 (404 Views)

How to restore genuine os after reformat

Hi guys!


I currently encountered with my pavilion dm4-1165dx notebook with a windows 7 home premium os . I purchased this unit last 2011 in saudi arabia the problem started when my niece plays with it and she keeps on pressing the power switch which i may think cause the os to be corrupted . I have this reformat last week using windows 7 professional os the problemright now is hp cant download some of the drivers and softwares. i already downloaded hp support assistant and it says my warranty already expires thus i cant download some of the drivers. can i restore my genuine OS using the Windows 7 pro im currently using right now?



Waiting for your helpful advice guys,


Honor Student
Posts: 3
Member Since: ‎04-11-2014
Message 2 of 2 (389 Views)

Re: How to restore genuine os after reformat

I also have same problem,so I installed same version of windows ,but it ain't work in any you have to order hp recovery media from hp..
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation