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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-28-2014 06:05 AM

HP Recommended

Hi! The given drivers are missing and i'm not able to find them:

1: PCI Simple Communications controller

2: Universal serial bus (USB) controller

 

and the hardware id's are:

PCI\VEN_8086&DEV_9C3A&SUBSYS_2164103C&REV_04
PCI\VEN_8086&DEV_9C3A&SUBSYS_2164103C
PCI\VEN_8086&DEV_9C3A&CC_078000
PCI\VEN_8086&DEV_9C3A&CC_0780

4 REPLIES 4

‎08-28-2014 06:06 AM

HP Recommended

For Windows 7 64 bit

Was this reply helpful? Yes No

‎08-28-2014 06:10 AM

HP Recommended

Hi,

 

If you go to

http://www.pcidatabase.com/

 

You can enter the Vendor and Device ID to find the exact device

 

For example

PCI\VEN_8086&DEV_9C3A&SUBSYS_2164103C&REV_04

 

Vendor ID 8086

Device ID 9C3A

 

This states that Intel is the Vendor, if you go to the Intel support site and search for "PCI Simple Communications controller" you should be able to find a driver

Although I am an HP Employee, all views expressed are my own and are not on behalf of HP

Regards
Ty
**Click Accept as Solution on a Reply that solves your issue to help others who are searching**
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‎08-28-2014 06:50 AM

HP Recommended

Try installing HP Support Assistant which will automatically download and install drivers/updates:

HPSA Link:

 

http://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html

Wish you luck,
Karthik

--Say "Thanks" by clicking the Kudos (purple thumbs up icon in the lower right corner of a post)
--Please mark the post that solves your problem as "Accepted Solution"
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‎08-28-2014 08:06 AM

HP Recommended

Hi:

 

You need these drivers for those devices...

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-127794-1&cc=us&dlc=en&lc=en...

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-127803-1&cc=us&dlc=en&lc=en...

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