02-21-2014 08:36 AM
I have simplepass version 8.00.49 and when I wanted to re install it I could only find verson 6 somthing (can´t rememper th following numbers)
I want to try to reinstall becouse I cant get it to work with windos 8 or google chrome
02-25-2014 12:54 PM
Hi nalle, welcome to the HP Forums. What is the model number of the notebook SimplePass is installed on?
How Do I Find My Notebook Model Number?
02-26-2014 03:09 PM
I cannot find the Product number you provided F8Q9EA#UUW in my database. Can you find the Model Number (which looks like of like ENVY 15-j171nr)
02-27-2014 01:04 PM
Thanks nalle. Here is the software you are looking for: HP SimplePass Identity Protection Software Version 8.00.57
This is your notebook's support page: HP ENVY 15-j119eo Notebook PC support