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2cluelessgirls
Posts: 1
Member Since: ‎02-09-2014
Message 1 of 2 (181 Views)

It is a HP 2000 Notebook PC Vision AMD.

It was working fine when I got off of it. Than the next day when I tried to get on it the sceen would not come on.

HP Support Agent
BHK6
Posts: 4,022
Member Since: ‎09-03-2013
Message 2 of 2 (166 Views)

Re: It is a HP 2000 Notebook PC Vision AMD.

Hi 2cluelessgirls,

 

Welcome to the HP Community! Sorry to hear about the issues with the notebook. When you turn it on do the Num or Caps Lock flash at all? If so how many times? That will indicate the problem. I also suggest that you try a Hard Reset.  Let me know how it goes.

 

Thank you,

 

 

 

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Thank you,

BHK6


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