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Honor Student
Mr_Kilik
Posts: 4
Member Since: ‎02-21-2012
Message 1 of 3 (110 Views)

Laptop barely a year old and NO online driver support at all

I want to know, whats the point of paying for warranties/extended warranties when HP doesn't even have online drivers or updated drivers for the product I purchased. My laptop is just over a year old, the newest drivers are over a year old, yet there are absolutely no online or updated drivers provided by them, I paid out the butt for the extended warranty yet only support they offer is "Buy Our Non Working Recovery CD's". I paid good money for this laptop, also paid good money for support, HP is breaching their terms of the Warranty contract and no support being provided. Hp can get the support for my laptop online, and get updated drivers provided for what I bought from them or I will be contacting legal council, I am fed up with how this company is treating the people that make the company thrive...

Honor Student
Mr_Kilik
Posts: 4
Member Since: ‎02-21-2012
Message 2 of 3 (106 Views)

Re: Laptop barely a year old and NO online driver support at all

[ Edited ]

Also, before i forget, the laptop is an HP Pavilion dv6z c00 CTO, quad core entertainment pc that was purchased DIRECTLY from HP.

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banhien
Posts: 35,252
Member Since: ‎01-29-2009
Message 3 of 3 (98 Views)

Re: Laptop barely a year old and NO online driver support at all

Hi,

 

I believe there is a problem now because many missing links around. Please wait, hope HP will fix this very soon.

 

Regards.

BH
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