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Honor Student
Maria9988
Posts: 2
Member Since: ‎05-12-2013
Message 1 of 4 (143 Views)

Mouse curser not moving cant login

It was working perfectly, went into hibernation and when i wanted to login again , the mouse wouldnt move and i cant login, i already put it off and on , the lock is not lighted .... But the mouse is not moving!!
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DavidPK
Posts: 33,115
Member Since: ‎09-24-2010
Message 2 of 4 (136 Views)

Re: Mouse curser not moving cant login

Hi,

 

Try the following.

 

Shut down the notebook, unplug the AC Adapter and then remove the battery.  Hold  down the Power button for 30 seconds.  Re-insert the battery and plug in the AC Adapter.

 

Tap away at the esc key as you start the notebook to launch the Start-up Menu and then select f10 to enter the bios menu.  Press f5 to load the defaults ( this is sometimes f9, but the menu at the bottom will show the correct key ), use the arrow keys to select 'Yes' and hit enter.  Press f10 to save the setting and again use the arrow keys to select 'Yes' and hit enter.

 

Regards,

 

DP-K

 

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Microsoft MVP - Microsoft Windows Expert - Consumer

Honor Student
Maria9988
Posts: 2
Member Since: ‎05-12-2013
Message 3 of 4 (130 Views)

Re: Mouse curser not moving cant login

Thank you... but Is not working ... I already Did that also i Did a Windows restore... I dont what else to do :smileysad:
Distinguished Professor
RedRose0528
Posts: 3,429
Member Since: ‎03-28-2012
Message 4 of 4 (100 Views)

Re: Mouse curser not moving cant login

Hello Maria9988,

 

I understand you state your mouse is not working, is that correct? I will be happy to help you.

 

Does this issue only happen when you take the computer out of hibernation?

 

Please respond back at your earliest convenience.

Thanks

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