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scrollofnevaeh
Posts: 1
Member Since: ‎11-19-2012
Message 1 of 2 (704 Views)

My SimplePass isnt working

I have a HP Envy Model: m6-1105dx which i just got yesterday and the SimplePass was working just fine yesterday.

Now it will only let me unlock my computer and thats it, it basically turns off after i unlock my computer.

A couple times it will say that it has stoped working i has to close it and after that it still wont come back on.

How can i fix this?

Regents Professor
UniProg
Posts: 4,677
Member Since: ‎12-15-2011
Message 2 of 2 (689 Views)

Re: My SimplePass isnt working

Hello scrollofnevaeh,

 

Try to re-install it from the download here

 

Let me know if this helps,

 

 

 

 

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