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jaccieg
Posts: 3
Member Since: ‎05-03-2012
Message 1 of 6 (589 Views)

My compaq presario laptop freezes and lags after about 15 minutes of use.

I have a compaq presario cq-42 laptop with windows 7 installed. I'm having a problem with it freezing and then lagging after about 15 minutes, or sometimes less, of use. This doesn't just happen when i'm on the inernet, it also hapens if i'm watching movies on it too. I thought it may be over-heating but sometimes it only has to be on for about 5 minutes and it does it. Plz can someone help as it is very frustrating !!! Thnx

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DavidPK
Posts: 31,997
Member Since: ‎09-24-2010
Message 2 of 6 (579 Views)

Re: My compaq presario laptop freezes and lags after about 15 minutes of use.

Hi,

 

Shut down the notebook.  Tap away at f10 as you start the notebook to enter the bios menu.  Under the Advanced or Diagnostic tab you should find the facility to run tests on both the Hard Drive and Memory.  Post back with the details of any error messages.

 

Regards,

 

DP-K

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sam_0718
Posts: 1
Member Since: ‎05-05-2012
Message 3 of 6 (560 Views)

Re: My compaq presario laptop freezes and lags after about 15 minutes of use.

hi, I also have the same Notebook model and the same OS with the same problem. How can I solve this?

Honor Student
jaccieg
Posts: 3
Member Since: ‎05-03-2012
Message 4 of 6 (551 Views)

Re: My compaq presario laptop freezes and lags after about 15 minutes of use.

Thnx DP-K, will give it a go

Honor Student
jaccieg
Posts: 3
Member Since: ‎05-03-2012
Message 5 of 6 (519 Views)

Re: My compaq presario laptop freezes and lags after about 15 minutes of use.

Update - I went into bios and performed check on hard drive and memory and both came up as passed - no errors ! I am now starting to think it may have something to do with the laptop heating up. I have checked in bios menu and the fan is set to "always on" and when we use the laptop we always make sure the underneath vents are clear.......anymore suggestions?????? jaccieg

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Fakat4u
Posts: 1
Member Since: ‎01-25-2014
Message 6 of 6 (145 Views)

I have compaq presario laptop V3749AU freezes and lags after about 15 minutes

Hi Dear ,

 

I have compaq presario resently i update bios after updating this problem will come please advice me what to do......

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