New Bluetooth drivers for Win7 (111158 Views)
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TSImike
Posts: 4
Member Since: ‎12-11-2009
Message 1 of 276 (111,158 Views)
Accepted Solution

New Bluetooth drivers for Win7

I've used the Win7 RC 64 with BT drivers for Vista 64bit. There is an updated driver at broadcom website, which successfully installed on the RC version. I bought the final W7 Pro 64 and the driver update won't install. I wanted to use my stereo bt headset (Motorola S9) but it's not working with the Vista drivers. I've downloaded BlueSoleil BT stack (shareware) which is working correctly, and I assume that the updated broadcom stack would work fine, but there is no such download at HP. The installer of the broadcom update says: This program cannot update your software. Please contact the manufacturer of your Bluetooth device for support. So that's why I'm here... Is there any chance for new drivers? I've got a dv7-1053ez.

Associate Dean
Vidya
Posts: 6,290
Member Since: ‎07-17-2009
Message 2 of 276 (111,123 Views)

Re: New Bluetooth drivers for Win7

Here are the drivers you may need to get the bluetooth to working:

Broadcom Wireless
ftp://ftp.hp.com/pub/softpaq/sp45501-46000/sp45524.exe

Wireless Assistant
ftp://ftp.hp.com/pub/softpaq/sp45001-45500/sp45222.exe

Bluetooth:
ftp://ftp.hp.com/pub/softpaq/sp44501-45000/sp44774.exe

I am an HP employee.

Regards,
Vidya

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Tutor
TSImike
Posts: 4
Member Since: ‎12-11-2009
Message 3 of 276 (111,072 Views)

Re: New Bluetooth drivers for Win7

And there goes the star :smileyhappy: I only installed the BT driver but that solved the problem. Thanks for the help!

Honor Student
Amoebia555
Posts: 2
Member Since: ‎07-23-2009
Message 4 of 276 (110,566 Views)

Re: New Bluetooth drivders for Win7

Does this driver work for all notebooks capable of supporting Windows 7 64 bit? I have a HDX18 1200 cTO and face the same issue. Since the Bluetooth chip is not recognized by Windows 7 it did not let me install the Bluetooth driver saying there is no Bluetooth chip.

Associate Dean
Vidya
Posts: 6,290
Member Since: ‎07-17-2009
Message 5 of 276 (110,558 Views)

Re: New Bluetooth drivders for Win7

As your model is customized, I would need the product number of your notebook to suggest the correct driver. The product number would be available on the sticker on the bottom side of your notebook.

I am an HP employee.

Regards,
Vidya

Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.

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Top Student
pquiroga
Posts: 6
Member Since: ‎07-15-2010
Message 6 of 276 (109,515 Views)

Re: New Bluetooth drivders for Win7

I am having the same problem with my DV7-3000 CTO notebook. It has been a while since the bluetooth has worked and i really need some help.  Please let me know what I should be doing to fix this.  Thanks !

Associate Dean
Vidya
Posts: 6,290
Member Since: ‎07-17-2009
Message 7 of 276 (109,513 Views)

Re: New Bluetooth drivders for Win7

As you have a CTO model, I am unable to give you specific driver. But any one of the following drivers would get your bluetooth to working condition.

ftp://ftp.hp.com/pub/softpaq/sp48501-49000/sp48831.exe
ftp://ftp.hp.com/pub/softpaq/sp48501-49000/sp48538.exe
ftp://ftp.hp.com/pub/softpaq/sp47001-47500/sp47022.exe

I am an HP employee.

Regards,
Vidya

Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.

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Top Student
pquiroga
Posts: 6
Member Since: ‎07-15-2010
Message 8 of 276 (109,452 Views)

Re: New Bluetooth drivders for Win7

Applied all the drivers and the Bluetooth seem to be working as I see services running without a problem.  Now the only problem is that when I go to add a device, it does not recognize anything trying to connect through Bluetooth. No devices show up at all.  I tried a mouse and a phone that I know work on oher computers.  What do I do ???  It is not giving me error messages.  Thanks for all your help.  PEDRO

Regents Professor
HaggisCat
Posts: 4,419
Member Since: ‎12-28-2009
Message 9 of 276 (109,443 Views)

Re: New Bluetooth drivers for Win7

Top Student
pquiroga
Posts: 6
Member Since: ‎07-15-2010
Message 10 of 276 (109,428 Views)

Re: New Bluetooth drivers for Win7

Nada... Bluetooth still looks to be working fine, but when I bring the "add a device" wizard it just loops in there and nothing happens.  Windows7 64-bit computer does not show any devices. don't know what else to do.  Help !! 

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