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Student
dsomerville
Posts: 1
Member Since: ‎08-04-2014
Message 1 of 2 (47 Views)

Notebook DST Problem

I have a Pavilion that I think comes from the n-series and it is displaying a DST failure help?
Distinguished Professor
visruth
Posts: 2,814
Member Since: ‎04-01-2014
Message 2 of 2 (43 Views)

Re: Notebook DST Problem


dsomerville wrote:
I have a Pavilion that I think comes from the n-series and it is displaying a DST failure help?

Hi

 

 

That would indicate hard drive Short or Long DST fail?

 

Is there 24-character failure ID shown, if so, replacement is the ideal way out.

 

Contact HP for replacement if you're under warranty, they'll do it for you free

 

Back-up all your personal data to an external drive if you can.

 

If you dont have Recovery discs, you have to order them by contacting HP , they'll send it for you.

 

Check your product warranty  here.

 

 

If you want to get details about HDD replacement suitable for your system: 

Please provide:

 

How Do I Find My Model Number or Product Number?

 

Which Windows operating system am I running?

 

 

Thanks,


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