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‎07-30-2015 10:41 AM

HP Recommended
Product: Omen 1050
Operating System: Microsoft Windows 8.1 (64-bit)

After upgrading to Windows 10 I no longer have network, the wireless NIC does not show up as a network device and when I plug in the USB network cadapter it too does not work.

In device manager the NIC are their and look good.

I updated the BIOS (07/29) but still no luck.

Any ideas?

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-31-2015 01:37 PM

HP Recommended

The cause of this issue turned outto be Cisco VPN software, Before upgrading remove it.

View solution in original post

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4 REPLIES 4

‎07-31-2015 01:37 PM

HP Recommended

The cause of this issue turned outto be Cisco VPN software, Before upgrading remove it.

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‎07-31-2015 04:01 PM

HP Recommended
Omen,

I have run into the same problem though I am not able to uninstall the Von software. We're there any special steps you needed to take to uninstall after the upgrade?
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‎08-01-2015 04:08 PM - edited ‎08-01-2015 04:08 PM

HP Recommended

I had to revert to Win 8.1 uninstall it then upgrade again.

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‎08-01-2015 04:37 PM

HP Recommended
Thank you. Having that done as we speak.

Tk
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