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Top Student
Andagobe
Posts: 4
Member Since: ‎07-18-2010
Message 1 of 313 (77,007 Views)
Accepted Solution

PCI Simple Communications Controller

Hi!

I just installed windows 7 Enterprise in my Laptop HP G62-134CA,

everything went smooth and the computer looks like working good

.

When I check the device manager I notice:

     PCI Simple Communications Controller

             Device type.....Other devices

             Manufacture ......Unknown

             Location ......PCI bus 0.device 22.function 0

    Device Status

            Drivers for the device are not installed. (Code 28)

.

What should I do?

Any help will be greatly appreciated.

Tanks in advance.

 

David

Dean
Vidya
Posts: 6,498
Member Since: ‎07-17-2009
Message 2 of 313 (76,983 Views)

Re: PCI Simple Communications Controller

If you have PCI Simple Communications Control as an unrecognized device in device manager, it indicates that the modem drivers are missing. Your system comes with LSI High-Definition Audio (HDA) Modem for which the Driver for Microsoft Windows 7 can be downloaded from the following weblink:

ftp://ftp.hp.com/pub/softpaq/sp45001-45500/sp45229.exe

I am an HP employee.

Regards,
Vidya

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Top Student
Andagobe
Posts: 4
Member Since: ‎07-18-2010
Message 3 of 313 (76,962 Views)

Re: PCI Simple Communications Controller

 

Vidya:

 

Thanks a lot for your pront response.

 

I download the  sp45229.exe file I reinstalled it again but, I’m very sorry to informe you that, my problem still subsists.

 

Thanks anyway.

 

Best regards

David

Dean
Vidya
Posts: 6,498
Member Since: ‎07-17-2009
Message 4 of 313 (76,951 Views)

Re: PCI Simple Communications Controller

  1. Right-click the PCI Simple Communications Controller
  2. Go to Details tab
  3. Select the property as Hardware IDs
  4. Please provide the value present there so that we can identify the correct driver needed for this device.
I am an HP employee.

Regards,
Vidya

Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.

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Top Student
Andagobe
Posts: 4
Member Since: ‎07-18-2010
Message 5 of 313 (76,939 Views)

Re: PCI Simple Communications Controller

Vidya:

Here is the information about the PCI Simple Communications Controller:

 

PCI\VEN_8086&DEV_3B64&SUBSYS_1425103C&REV_06

PCI\VEN_8086&DEV_3B64&SUBSYS_1425103C

PCI\VEN_8086&DEV_3B64&CC_078000

PCI\VEN_8086&DEV_3B64&CC­_0780

 

Thanks for your patience.

Best regards

David

 

 

Dean
Vidya
Posts: 6,498
Member Since: ‎07-17-2009
Message 6 of 313 (76,934 Views)

Re: PCI Simple Communications Controller

Please download and install Intel Management Engine Interface Driver from the following weblink:
ftp://ftp.hp.com/pub/softpaq/sp48501-49000/sp48617.exe

I am an HP employee.

Regards,
Vidya

Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.

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Top Student
Andagobe
Posts: 4
Member Since: ‎07-18-2010
Message 7 of 313 (76,929 Views)

Re: PCI Simple Communications Controller

Vidya:

 

Problem solved!

:smileyvery-happy:

HUUUUUUUUUUUUUURAH!

You fast and good.

 

Thanks a million.

 

Best regards

David

 

 

Top Student
outatowner
Posts: 6
Member Since: ‎08-03-2010
Message 8 of 313 (76,661 Views)

Re: PCI Simple Communications Controller

does not respond to dx7300

Top Student
outatowner
Posts: 6
Member Since: ‎08-03-2010
Message 9 of 313 (76,655 Views)

Re: PCI Simple Communications Controller

Hi Kudos

My apologise I sent the last reply incomplete

 

I have followed this message as I am trying to solve this problem on a dx7300 are you able to pont me to an update the may apply to this model

 

Thanks
Outatowner

Dean
Vidya
Posts: 6,498
Member Since: ‎07-17-2009
Message 10 of 313 (76,645 Views)

Re: PCI Simple Communications Controller

@outatowner
Your system comes with LSI (Agere) Systems Soft Modem and the Driver for Microsoft Windows Vista and Microsoft Windows 7 (32-bit) is available as download from the following weblink:
ftp://ftp.hp.com/pub/softpaq/sp45501-46000/sp45608.exe

I am an HP employee.

Regards,
Vidya

Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.

***Click on "Thumbs up" button to the bottom right side of my post to say thanks!***
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation