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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-13-2012 07:55 AM - edited ‎05-13-2012 07:56 AM

HP Recommended

Hi, Allan:

 

You need to install this driver for the PCI controller:

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=12...

 

Let me guess...You installed a video card with an HDMI out port, correct?

 

If so, what happened is your onboard audio was automatically disabled by the HDMI audio on the video card, because the PC's BIOS is too old to automatically recognize both.  So, it thinks you installed an add on audio card, and dutifully shut off your onboard audio.

 

Fortunately, there is a quick and easy fix.

 

Go into your BIOS and in the device configuration menu, there will now be an onboard audio setting. There was no onboard audio setting in the BIOS before you installed the video card. It will be set to disabled.

 

Change the setting to Enabled. Save the setting there by hitting the F10 key and again when you exit the BIOS (save settings and exit).

 

After you reboot, you will now have your onboard sound back, and when you connect your PC to a TV via an HDMI cable, you should get sound to the TV that way too.

 

Paul

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‎05-16-2012 02:48 AM

HP Recommended

where can i get a driver for this details.

 

PCI\VEN_8086&DEV_1C3A&SUBSYS_3672103C&REV_04
PCI\VEN_8086&DEV_1C3A&SUBSYS_3672103C
PCI\VEN_8086&DEV_1C3A&CC_078000
PCI\VEN_8086&DEV_1C3A&CC_0780

 

 

Thanks

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‎05-16-2012 06:02 AM

HP Recommended

Hi, Oscar:

 

Go to your PC's support and driver page and download and install the Intel Management Interface Engine (IMEI) driver.

 

Paul

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‎05-16-2012 05:46 PM

HP Recommended

Hi Paul;

 

thanks for the help, I have already downloaded several drivers from the support and driver page but non worked, Im wondering if you cud have a link for the appropriate PCI simple comm driver for the details i posted yesterday.

 

Thanks

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‎05-16-2012 07:08 PM

HP Recommended

Hi:

 

Please let me know the full model # of your PC, and the operating system you are running, and if it is 32 or 64 bit.

 

Paul

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‎05-16-2012 08:52 PM

HP Recommended

Hi Paul;

 

I really appreciate your help, by the way my notebook is HP430 my OS is 64bit.

 

Thanks a lot.

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‎05-16-2012 09:13 PM

HP Recommended

You're very welcome.

 

Install the chipset driver first and reboot.

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

 

It is one of these two depending on which hardware version of the IMEI you have.

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

 

or

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

 

Paul

 

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‎05-17-2012 02:18 AM

HP Recommended

Hi Paul;

 

You solved my problem, thanks a lot bro!

 

 

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‎05-17-2012 05:59 AM

HP Recommended

You're very welcome, Oscar.

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‎05-31-2012 02:16 PM

HP Recommended
@Andagobe wrote:

Hi!

I just installed windows 7 Enterprise in my Laptop HP G62-134CA,

everything went smooth and the computer looks like working good

.

When I check the device manager I notice:

     PCI Simple Communications Controller

             Device type.....Other devices

             Manufacture ......Unknown

             Location ......PCI bus 0.device 22.function 0

    Device Status

            Drivers for the device are not installed. (Code 28)

.

What should I do?

Any help will be greatly appreciated.

Tanks in advance.

 

David

@Andagobe wrote:

Hi!

I just installed windows 7 Enterprise in my Laptop HP G62-134CA,

everything went smooth and the computer looks like working good

.

When I check the device manager I notice:

     PCI Simple Communications Controller

             Device type.....Other devices

             Manufacture ......Unknown

             Location ......PCI bus 0.device 22.function 0

    Device Status

            Drivers for the device are not installed. (Code 28)

.

What should I do?

Any help will be greatly appreciated.

Tanks in advance.

 

David

@Andagobe wrote:

Hi!

I just installed windows 7 Enterprise in my Laptop HP G62-134CA,

everything went smooth and the computer looks like working good

.

When I check the device manager I notice:

     PCI Simple Communications Controller

             Device type.....Other devices

             Manufacture ......Unknown

             Location ......PCI bus 0.device 22.function 0

    Device Status

            Drivers for the device are not installed. (Code 28)

.

What should I do?

Any help will be greatly appreciated.

Tanks in advance.

 

David

@Andagobe wrote:

Hi!

I just installed windows 7 Enterprise in my Laptop HP G62-134CA,

everything went smooth and the computer looks like working good

.

When I check the device manager I notice:

     PCI Simple Communications Controller

             Device type.....Other devices

             Manufacture ......Unknown

             Location ......PCI bus 0.device 22.function 0

    Device Status

            Drivers for the device are not installed. (Code 28)

.

What should I do?

Any help will be greatly appreciated.

Tanks in advance.

 

David





Was this reply helpful? Yes No
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