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losblanco
Posts: 6
Member Since: ‎11-21-2011
Message 1 of 7 (31,825 Views)

Scanner Operation could not be completed (error 0x00000015). The device is not ready.

When trying to scan I keep receiving an error message.  Operation could not be completed (error 0x00000015).  The device is not ready.

 

What does this mean?  I have been able to scan without problems in the pas, with Windows 7 Fax and Scan.

Printer : HP PhotoSmart 2710

Computer: HP Pavilion zd8000 (originally XP)

 
Dean
Dragon-Fur
Posts: 7,902
Member Since: ‎04-14-2009
Message 2 of 7 (31,800 Views)

Re: Scanner Operation could not be completed (error 0x00000015). The device is not ready.

Welcome to the Forum, losblanco,

 

I checked on this for you and I think your answer is here:

http://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/operation-could-not-be-completed...

 

If you don't find the solution there,

or if you need help for any other reason,

please come back and we'll take another shot at it!

 

Good Luck!

 

I hope this helps.

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Kind Regards,
Dragon-Fur
Student
panwar
Posts: 1
Member Since: ‎09-20-2012
Message 3 of 7 (26,397 Views)

Re: Scanner Operation could not be completed (error 0x00000015). The device is not ready.

When trying to scan I keep receiving an error message.  Operation could not be completed (error 0x00000015).  The device is not ready.

Student
HKirkan
Posts: 1
Member Since: ‎01-25-2013
Message 4 of 7 (22,552 Views)

Re: Scanner Operation could not be completed (error 0x00000015). The device is not ready.

[ Edited ]

I checked the Windows help site and no luck so far. I followed their solution but didnot work.

My "Windows Image Acquisition" service is already working. I did restarted the services and the PC but no luck so far. 

I will appreciate any help. I used to solve this issue when I restart my scanner but this time nothing is working so far. 

 

 

Hakan {Personal Information Removed}1

Miami, FL 

 

IT Manager, Developer
Student
swinkels
Posts: 1
Member Since: ‎02-21-2013
Message 5 of 7 (21,625 Views)

Re: Scanner Operation could not be completed (error 0x00000015). The device is not ready.

Hallo,

 

Het besturingssysteem 60164 ontbreekt foutmelding 0x00000015

Wat moet ik doen aub

 

mvg Giel Swinkels

Honor Student
Charlie58
Posts: 2
Member Since: ‎11-29-2014
Message 6 of 7 (521 Views)

Re: Scanner Operation could not be completed (error 0x00000015). The device is not ready.

Re: Scanner Operation could not be completed (error 0x00000015). The device is not ready.

Honor Student
Charlie58
Posts: 2
Member Since: ‎11-29-2014
Message 7 of 7 (513 Views)

Re: Scanner Operation could not be completed (error 0x00000015). The device is not ready.

Variations from  D who had answer that I used:

 

1. Click on start 2. Type Services or Services.msc in the search part. 3. Now scroll to the following services in the window that got opened.

Click on - Standard Tab (actually I (Charlie58) found Extended tab had labels top left for Stop, Start, Restart and Pause as necessary to click on so may be easier).

    • Remote Procedure Call (RPC). Was on
    • DCOM Server Process Launcher. Was on
    • RPC Endpoint Mapper. Was on
    • Shell Hardware Detection . Was off

 

Enable those services. To do so right click on them, click properties and make it automatic. Once you enable all of them start them. After all the services are started scroll for "Windows Image Acquisition" (Was off) make this automatic too and start it. Just reboot your PC and you should be good to go.

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