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Top Student
loriann1117
Posts: 4
Member Since: ‎02-12-2013
Message 1 of 59 (44,725 Views)

Screen displays preparing automatic repair only.

My laptop displays preparing automatic repair and won't boot up.  The screen just goes black.  What do I do?

Regents Professor
lions99
Posts: 5,461
Member Since: ‎09-16-2011
Message 2 of 59 (44,698 Views)

Re: Screen displays preparing automatic repair only.

 

Hello,

I see that you're having an issue booting the notebook. Could you tell me what OS you have? 

I look forward to your response.


THX

 

Honor Student
cbauser1
Posts: 2
Member Since: ‎02-13-2013
Message 3 of 59 (44,688 Views)

Re: Screen displays preparing automatic repair only.

Hello, I am having the same issue as the user above. The computer turns on to a blue screen and then shows the HP symbol and under it says "preparing automatic repair" then the screen goes blue again. I have tried to hard reset, and to press f2 at 1sec intervals. There is no blinking code on the caps lock. The OS is Windows 8, The notebook was purschased in december and is new. What to do is the question?
Regents Professor
lions99
Posts: 5,461
Member Since: ‎09-16-2011
Message 4 of 59 (44,677 Views)

Re: Screen displays preparing automatic repair only.

 

OK, have you tried booting into safe mode?

 

Just hold the Shift button and mash the F8 key as soon as you boot the notebook.

Just let me know if you can get into safe mode.

I look forward to your response.


THX

 

 

 

Top Student
loriann1117
Posts: 4
Member Since: ‎02-12-2013
Message 5 of 59 (44,672 Views)

Re: Screen displays preparing automatic repair only.

I have an HP Notebook 2000 w/ Windows 8.

Regents Professor
lions99
Posts: 5,461
Member Since: ‎09-16-2011
Message 6 of 59 (44,669 Views)

Re: Screen displays preparing automatic repair only.

@loriann1117, Could you follow the step I provided cbauser1 and let me know if the notebook allows you to get into safe mode.

 

I look forward to your response. 

 

THX

 

Top Student
loriann1117
Posts: 4
Member Since: ‎02-12-2013
Message 7 of 59 (44,665 Views)

Re: Screen displays preparing automatic repair only.

I did attempt to Reboot in safe mode as instructed and now it only "displays preparing automatic repair" for just a few seconds and then there is nothing showing upon the screen. 

Regents Professor
lions99
Posts: 5,461
Member Since: ‎09-16-2011
Message 8 of 59 (44,660 Views)

Re: Screen displays preparing automatic repair only.

 

OK, was your Win8 installation a digital upgrade or did you use a CD to install the OS? 

 

THX

 

Top Student
loriann1117
Posts: 4
Member Since: ‎02-12-2013
Message 9 of 59 (44,655 Views)

Re: Screen displays preparing automatic repair only.

I purchased the computer that way from Wal-Mart.

Regents Professor
lions99
Posts: 5,461
Member Since: ‎09-16-2011
Message 10 of 59 (44,651 Views)

Re: Screen displays preparing automatic repair only.

OK, did you get a Win8 repair CD with the notebook?

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