Re: Searching for USB & Video controller drivers for hp Pavilion 15-e034tx (169 Views)
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Honor Student
nirajk307
Posts: 3
Registered: ‎12-18-2013
Message 1 of 5 (184 Views)

Searching for USB & Video controller drivers for hp Pavilion 15-e034tx

Hello,

 

I am searching for the USB, Unknown device and Video Controller driver for HP Pavillion 15-e034tx. I already searched for it on the default driver page for this laptop, but they only have the drivers for Windows 8. I have installed Windows 7 on my new laptop.

 

I am including the Hardware IDs of the corresponding devices, please link me to the page from where I can download them.

 

1) Universal Serial Bus (USB) Controller:

PCI\VEN_8086&DEV_1E31&SUBSYS_1970103C&REV_04
PCI\VEN_8086&DEV_1E31&SUBSYS_1970103C
PCI\VEN_8086&DEV_1E31&CC_0C0330
PCI\VEN_8086&DEV_1E31&CC_0C03

2) Unknown Device:

ACPI\HPQ0004
*HPQ0004

3) Video Controller

PCI\VEN_1002&DEV_6660&SUBSYS_1970103C&REV_00
PCI\VEN_1002&DEV_6660&SUBSYS_1970103C
PCI\VEN_1002&DEV_6660&CC_038000
PCI\VEN_1002&DEV_6660&CC_0380

Associate Dean
Vidya
Posts: 6,014
Registered: ‎07-17-2009
Message 2 of 5 (178 Views)

Re: Searching for USB & Video controller drivers for hp Pavilion 15-e034tx

Here are the links to the drivers you are looking for:

 

Intel USB 3.0 Host Controller Driver (CR)ftp://win7:9ro*KN9b@ftp.usa.hp.com/Notebook/CDCW7IUSB3_A1.108251.zip
Intel USB 3.0 Host Controller Driver (SB)ftp://win7:9ro*KN9b@ftp.usa.hp.com/Notebook/CDCW7IUSB3_A1.25019.zip

 

HP 3D DriveGuard - For Consumer NBftp://ftp.hp.com/pub/softpaq/sp61001-61500/sp61037.exe

 

AMD High-Definition Graphics Driverftp://win7:9ro*KN9b@ftp.usa.hp.com/Notebook/CDCW7AMDVGA_A1.1210500.zip
I am an HP employee.

Regards,
Vidya

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Honor Student
nirajk307
Posts: 3
Registered: ‎12-18-2013
Message 3 of 5 (174 Views)

Re: Searching for USB & Video controller drivers for hp Pavilion 15-e034tx

I found

1) Universal Serial Bus (USB) Controller Driver here:
ftp://ftp.hp.com/ftp1/pub/softpaq/sp61501-62000/sp61809.exe

and

2) Unknown Device

Please link me to the video Controller driver. This is the last piece of the puzzle.
Associate Dean
Vidya
Posts: 6,014
Registered: ‎07-17-2009
Message 4 of 5 (171 Views)

Re: Searching for USB & Video controller drivers for hp Pavilion 15-e034tx

unknown device is HP 3D DriveGuard and video controller is AMD High-Definition Graphics Driver. I provided the links in my earlier thread...

I am an HP employee.

Regards,
Vidya

Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.

***Click on White “Kudos” STAR to say thanks!***
Honor Student
nirajk307
Posts: 3
Registered: ‎12-18-2013
Message 5 of 5 (169 Views)

Re: Searching for USB & Video controller drivers for hp Pavilion 15-e034tx

Thank you! vidya. I am downloading the AMD High-Definition Graphics Driver. I will let you know if this help fix the issue.
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