07-20-2012 08:51 AM
About a week ago, I received my new HP dv6 (64 bit Windows 7) with simple pass (I would assume 2012).
Simple pass worked great for the first few days, allowing me to log into the computer itself, and almost all of the sites that I frequent.
Then yesterday, it stopped logging me into facebook. The first time this happened, the computer supplied a pop up stating that simple pass has crashed. The scanner still works for getting into the computer, and every other website that I have tried, just not facebook.
Is there some solution to this? Possibly uninstalling the software, and reinstalling it?
07-27-2012 08:33 AM
I hope this helps - yesterday I was on ebay & the "WAJAM" window kept popping up in the corner & it started to annoy me, so I un-installed it. Since then I haven't had Simple Pass crash & some of the other pain-in-the-butt pop-ups are gone ! I hope this isn't just a fluke, because I really didn't know what I was doing. . .
Let me know if this solves your issue, too. Maybe we can teach HP something
08-11-2012 10:01 PM
11-17-2012 02:55 PM
This keeps happening to my simple pass on chrome aswell, i have reinstalled and updated all the security software,and still have the same problem. still within warranty though, so might get rid of the **bleep** thing as i have had nothing but dramas with the dv7 since i bought the **bleep** thing from HP. had a new hardrive for this computer already aswell, as the one installed was faulty.
01-01-2013 01:56 AM
I ALSO HAD THIS PROBLEM! SORRY FOR USE OF CAPS BUT I NEED TO CATCH YOUR ATTENTION SOMEHOW!
ALL YOU NEED TO DO IS INSTALL THE LATEST VERSION AND IT'LL STOP CRASHING! IT WORKED FOR ME! I HAD THE SAME PROBLEM!
Here's the link for the update of the latest Simple Pass Version:
PLEASE DO SHARE THIS ANSWER AROUND FOR WHOEVER IS IN NEED.
- Performing an HP System Recovery (Windows 8)
- Performing an HP system recovery (Windows 7)
- Troubleshooting HP System Recovery Problems (Windows 8)
- Read this before ordering your Recovery Discs! (US and Canada Only)
- Using Recovery Manager to Restore Software and Drivers (Windows 8)
- Using Recovery Manager to Restore Software and Drivers (Windows 7)