Sound device cannot start after installing windows 7 SP1 on dv5237cl laptop (212 Views)
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Student
ernestkot
Posts: 1
Member Since: ‎07-12-2011
Message 1 of 2 (212 Views)

Sound device cannot start after installing windows 7 SP1 on dv5237cl laptop

Hi all,

 

I installed windows 7 on my dv 5237cl laptop long time ago and everything runs prefect.

 

However, after I updated the win7 SP1 few days ago,

the sound device (High Definition Audio device) did not work anymore.

It says, 'device cannot start (code10)'

 

I tired the troubleshooting, updating and reinstall the driver,

but there is always an error occured about the driver.

 

I am wondering if there is any way to fix it or download the driver for windows 7.

 

Thanks.

Provost
Paul_Tikkanen
Posts: 39,772
Member Since: ‎07-13-2010
Message 2 of 2 (183 Views)

Re: Sound device cannot start after installing windows 7 SP1 on dv5237cl laptop

Hi:

 

You can try this driver and see if it fixes the problem:

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=US&swItem=ob-648...

 

Paul

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