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Top Student
dvirkk
Posts: 4
Member Since: ‎09-30-2009
Message 1 of 8 (3,775 Views)
Accepted Solution

Stuck on recovery disk #1

I am trying to create a recovery disk for my new dv3-2150.

The HP recovery manager tells me to put in the 1st out of 3 DVD-R

After burning it, it ejects the drive and writes a message on the screen:

enter the disk you have just created and close the drive.

I do that - and nothing happens... only thing I can do is "cancel". 

Tried to change disk, tried booting... Any ides? 

btw-can't order by mail the HP recovery disk at the moment. 

Student
danawen
Posts: 1
Member Since: ‎09-30-2009
Message 2 of 8 (3,758 Views)

Re: Stuck on recovery disk #1

Mine is doing a similar thing. I have a dv4. I put the disc in and it burned it, but it never got past disc 1. It says there was an error in validation, so I put the same disc back in thinking it would fix itself. It said that disc wasn't empty. So I put another one in and the same thing happened. I wasted several DVDs. Any idea what's happening and how to fix it? I would just order the discs, but I don't want to have to pay for them. I don't think its fair to have to pay for something that under normal circumstances I would have had free.
Tutor
Sarika
Posts: 10
Member Since: ‎07-07-2009
Message 3 of 8 (3,752 Views)

Re: Stuck on recovery disk #1

Hey,

 

Please update the BIOS to the latest version and try creating it,

 

It should work.

 

Regards,

Top Student
dvirkk
Posts: 4
Member Since: ‎09-30-2009
Message 4 of 8 (3,707 Views)

Re: Stuck on recovery disk #1

The BIOS I have is F.07 and the BIOS on the HP support site is F.06

So do you still think I should go back one version? 

Any other ideas? 

Student
hknust
Posts: 1
Member Since: ‎12-17-2009
Message 5 of 8 (3,378 Views)

Re: Stuck on recovery disk #1

I had the same problem with a brand new Pavilion dv6. Creation of disk 1 took about 3 hrs and then got stuck. Like original poster suggested, I upgraded the BIOS to the latest version and lo and behold it did work afterwards.

Tutor
Sarika
Posts: 10
Member Since: ‎07-07-2009
Message 6 of 8 (3,351 Views)

Re: Stuck on recovery disk #1

Hey..

 

Do a complete recovery by using F11 key and update the BIOS to the latest version after that try creating recovery cd's on DVD+R,it will work ...

 

If you can give me your notebook's product number and the serail number,I will give you the complete instructions..'

 

 

Regards,

 

 

 

Top Student
dvirkk
Posts: 4
Member Since: ‎09-30-2009
Message 7 of 8 (3,243 Views)

Re: Stuck on recovery disk #1

Resolved!

 

I called the local support and this is what they told me and it worked right away:

 

1) Use safe mode when burning the disks

2) Sse "dvd+r disks" - they are more sutale for the dvd drive

 

BTW - Some support centers tell you to upgrade the BIOS, some told me to revert it back to the original version. To my opinion it made no difference and the safe mode was the reason it worked. I guess some of the files are in use and get the whole thing stuck...

 

What would you do if when you bought a new car, you couldn't get a spare key? Needed to look up the internet for a way to get it, run to the store to get a special proper key, and make sure your car runs on special fuel for the key to work?

Sounds like a joke right? Nevertheless it works. 

 

Happy new year to everybody.

Dvir

Honor Student
Rayven
Posts: 2
Member Since: ‎04-15-2012
Message 8 of 8 (851 Views)

Re: Stuck disc


dvirkk wrote:

I am trying to create a recovery disk for my new dv3-2150.

The HP recovery manager tells me to put in the 1st out of 3 DVD-R

After burning it, it ejects the drive and writes a message on the screen:

enter the disk you have just created and close the drive.

I do that - and nothing happens... only thing I can do is "cancel". 

Tried to change disk, tried booting... Any ides? 

btw-can't order by mail the HP recovery disk at the moment. 


 

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