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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎10-15-2014 07:59 AM

HP Recommended

Firstly i started getting this error massage on startup "System Fan (90b)"

 

i looked it up in HP site and i found several tips to solve that.

 

one of the tips was to check your Bios version and Update it to the latest.

 

i followed the steps thoroughly.

 

1- check my bios version/ date.

2- check my cpu model.

3- opened HP website, and let it Detect my Laptop Model (and it did correctly).

      HP ENVY 14-2136nr Notebook PC
      Model:LM764EA#A2N

4- choose my Operating System (Windows 7 X64)

5- check Bios Driver and download it.

 

6- all seemed perfect and once i try to install the driver i get that error massage (this bios is not for your notebook!!)

 

HOW COME ?!!

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-16-2014 10:02 AM - last edited on ‎03-08-2017 04:49 PM by HP Administrator

HP Recommended

HI @Ibraham-hashem, 

 

 

 

I see you have a HP ENVY 14-2136nr  notebook and you were getting the 90B fan error. One of the suggestions is to update the bios but when you tried you received the message that it was not for your notebook.

 

First I would run the  HP Support Assistant to aid with updates and resolving issues.

 

Have you checked for viruses and malware?

 

I would try restoring the bios and then retry the update.Restoring the BIOS

 

If that is unsuccessful, I would go the bios screen and when you look at the bottom you should see an option to restore defaults.  Please restore the defaults.

Now try to install the bios update.  Updating the BIOS

 

 

I hope this helps.

 

 

Sparkles1

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‎10-16-2014 10:02 AM - last edited on ‎03-08-2017 04:49 PM by HP Administrator

HP Recommended

HI @Ibraham-hashem, 

 

 

 

I see you have a HP ENVY 14-2136nr  notebook and you were getting the 90B fan error. One of the suggestions is to update the bios but when you tried you received the message that it was not for your notebook.

 

First I would run the  HP Support Assistant to aid with updates and resolving issues.

 

Have you checked for viruses and malware?

 

I would try restoring the bios and then retry the update.Restoring the BIOS

 

If that is unsuccessful, I would go the bios screen and when you look at the bottom you should see an option to restore defaults.  Please restore the defaults.

Now try to install the bios update.  Updating the BIOS

 

 

I hope this helps.

 

 

Sparkles1

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‎10-23-2014 01:39 AM

HP Recommended
yup thats the Product Number
LM764EA#A2N

i got it from HP Assistant Support application
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‎10-23-2014 01:41 AM

HP Recommended
Thanks Kudos

it seems thats the better way as u suggested.
the HP Support Assistant did the job & found bios update and i am installing it now.
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