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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎09-25-2012 10:54 AM - last edited on ‎02-22-2017 12:01 AM by HP Administrator

HP Recommended

@artech

 

Hi,
Please write your notebook product number (p/n), which system are you using and country of purchase.

Resource:
How to Locate the Notebook product number (p/n)

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‎11-21-2012 04:53 AM

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ya...reinstall from the recovery manager...touchpad driver.

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‎11-28-2012 08:20 AM

HP Recommended

Hi

 

I bought pavilion g6. But scroll is not working. Did i need to change any settings???

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‎11-28-2012 09:34 AM

HP Recommended

did u see the user manual of touch pad...scroll with two fingers ,relative speed between the two fingers defines the scroll..

if its still doesnt work...go to hp recovery manager and re install the synaptics touchpad driver

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‎03-29-2013 06:26 AM

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Hi

same problem

"message mouse not detected" on start up

bios updated, old driver synaptics uninstalled

 newest synaptics installed

in control panel/mouse it shouws my usb mouse and ps/2 mouse which is working correctly

doesn't see synaptic driver, no synaptics pad in mouse controls section

 

p/n   A1E99EA

hp 4530 using windows 7 home premium

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‎02-20-2014 07:29 PM

HP Recommended

My tochpad not working. My system Window 7 home basic. No tochpad on indication light.

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‎03-17-2014 08:20 PM

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I found a temporary fix to this problem, it stays in effect only until the laptop is turned off. Go to control panel>Hardware&Sound>Mouse(Under Devices And Printers Tab)>Wheel(Tab)>and under Vertical Scrolling,toggle the number up,than down to the original number, than click "Apply". This will fix the problem temporarily. I havenot founf a permanent fix yet.

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