Touch pad scrolling not working in windows 7 (85520 Views)
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Daniel_Potyrala
Posts: 10,921
Member Since: ‎01-31-2009
Message 31 of 137 (12,585 Views)

Re: Touch pad scrolling not working in windows 7

[ Edited ]

Uninstall Your current touchpad driver.

 

Resources:

Uninstalling Software in Windows 7

Uninstall or change a program in Windows 7

 

Only when You will do this install this one:

ALPS Touchpad  ver 7.202.1702.408 B for Win7 here

 

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GaneshCommands
Posts: 3
Member Since: ‎01-02-2010
Message 32 of 137 (12,581 Views)

Re: Touch pad scrolling not working in windows 7

Ok, same problem, but here's my specifics:

 

dv2718us, pn: KC463UA#aba

 

Scroll is not working, but everything else is.  I've tried the latest synaptics driver (and several older ones, too), and everything seems good except the scroll: when I try to adjust the settings, virtual scroll isn't even listed as an option, just the left and right buttons.  I've also tried the latest alps driver, which allows scroll to work, but the sensitivity is way too high, resulting in the cursor jumping all over the screen and it registering many unintended clicks.  Any suggestions?  Sorry if this has been covered previously, but I've been reading the boards and nothing seems to work for me.  Cheryl, if you're reading this, your previous responses about downgrading this machine to XP were incredibly useful!  Thanks in advance,

Tim

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Daniel_Potyrala
Posts: 10,921
Member Since: ‎01-31-2009
Message 33 of 137 (12,707 Views)

Re: Touch pad scrolling not working in windows 7

@GaneshCommands,

Hi,

Which system are You using now?

 

 

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CherylG
Posts: 21,205
Member Since: ‎11-12-2008
Message 34 of 137 (12,699 Views)

Re: Touch pad scrolling not working in windows 7


gbainscow wrote:

Hi Cheryl,

How do I get the function keys "brightness up" and "brightness down" to work.  I've spent hours changing power settings and I can only change the brightness in the sw.  The function key "dim/bright" toggle works.  I really appreciate your help.  I'm not an IT guy, but a quick learner.

Thanks, Geoff


You're welcome. For the other issues_you most likely need an updated graphics driver and new HP Quick Launch. All drivers for your machine and various oS's are posted  HERE

 


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GaneshCommands
Posts: 3
Member Since: ‎01-02-2010
Message 35 of 137 (12,684 Views)

Re: Touch pad scrolling not working in windows 7

Currently using Windows 7

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Daniel_Potyrala
Posts: 10,921
Member Since: ‎01-31-2009
Message 36 of 137 (12,708 Views)

Re: Touch pad scrolling not working in windows 7

[ Edited ]

Uninstall ALPS and Synaptics drivers.

 

Resources:

Uninstalling Software in Windows 7

Uninstall or change a program in Windows 7


Go to: Control Panel -> Devices Manager

If there will not be any yellow sign after that then start from point A.

If there is yellow sign then go to point B.

 

A

Restart Your system.

 

On boot press F8 and choose Safe mode.

 

Go to Control Panel -> Devices Manager -> Mouse and other pointing devices


and find there Your touchpad. Click on it with right button of Your mouse and choose uninstall driver.

 

B

Install this driver:

Alps touchpad here (ver 7.5.1711.118 A   for 32/64 bit Win7)

 

Restart Your system and this time start it in normal mode.

 

** Say thanks by clicking the "Thumb up" icon which is on the left. **

 

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

 

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GaneshCommands
Posts: 3
Member Since: ‎01-02-2010
Message 37 of 137 (12,502 Views)

Re: Touch pad scrolling not working in windows 7

Is there a way to adjust the sensitivity of this driver.  I'm still having the same problem: the cursor is jumping all over the place while I hold my finger still.

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correctkinex
Posts: 1
Member Since: ‎01-29-2010
Message 38 of 137 (12,365 Views)

Re: Touch pad scrolling not working in windows 7

I have a tx2510us. I installed Win7 recently and just today (1/30/10) my touchpad suddenly stopped working. I did ALL the things on this board and nothing. I installed the ALPS link and nothing.

Under the mouse properties I dont even have a tab for Devise Settings anymore. When I installed the Synaptics drivers at least I got the devise settings but nothing appeared in the window under that tab?????????

what now??????????

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Daniel_Potyrala
Posts: 10,921
Member Since: ‎01-31-2009
Message 39 of 137 (12,253 Views)

Re: Touch pad scrolling not working in windows 7

[ Edited ]

@correctkinex

 

Hi,

You've got Synaptics touchpad.

Uninstal ALPS and Synaptics drivers from Your system.

 

Resource:
Uninstalling Software in Windows 7
Uninstall or change a program in Windows 7

 

Install this:

Synaptics touchpad here (ver 14.0.13.1 for 32/64 bit Win7)

 

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** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

 

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lepetitprince
Posts: 1
Member Since: ‎02-12-2010
Message 40 of 137 (12,116 Views)

Re: Touch pad scrolling not working in windows 7

Hi there,

I have been experiencing the same problem here. After installing Windows 7, touch pad scrolling stopped working.

I'm a Compaq Preserio user. Not sure if this is the right place or not but wanted to give a shot...

Here's some details about my laptop:

Compaq Presario CQ60-420US

p/n: NW156UA#ABA

Window 7, 32 bit

 

Thanks for your time..

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