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naushy
Posts: 2
Member Since: ‎07-06-2014
Message 1 of 4 (202 Views)

Upgraded OS and lost old recovery partition

I upgraded my OS to Windows 7 almost when it came out and I reformated the Stock HD and lost the recovery partition. I am trying to recover to complete factory settings. How and where can I get the original Factory default restore for my HP HDX pavilion 16 2.13GHz intel core 2 duo P7450. plz help asap

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lasvegaswireman
Posts: 8,677
Member Since: ‎07-16-2011
Message 2 of 4 (194 Views)

Re: Upgraded OS and lost old recovery partition

When requesting assistance, please provide the complete model name and product number (p/n) of the HP computer in question. HP/Compaq makes thousands of models of computers. Without this information it may be difficult or impossible to assist you in resolving your issue.

 

The above requested information can be found on the bottom of your computer, inside the battery compartment or on the startup BIOS screen. Please see How Do I Find My Model Number or Product Number? for more assistance locating this information. DO NOT include your serial number. Please enter the model/product information into HP's Online Consumer Support page and post it here for our review.

 

hp label.png

 

Please contact official HP Customer Support in your region / country, via the HP Worldwide Support Portal, to see if HP Recovery Media is available for your computer. Software may not be covered by the warranty and there may be a charge for the HP Recovery Media.

 

If you have any further questions, please don't hesitate to ask.

 

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Frank
{------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V

This is a user supported forum. I am a volunteer and I don't work for HP.

HP 15t-j100 (on loan from HP)
HP 13 Split x2 (on loan from HP)
HP Slate8 Pro (on loan from HP)
HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240
Honor Student
naushy
Posts: 2
Member Since: ‎07-06-2014
Message 3 of 4 (191 Views)

Re: Upgraded OS and lost old recovery partition

[ Edited ]

here is the info requested and thank you so much for being so fast

 

PRODUCT= HP HDX16

 

 

Model = X16t-1200

 

Thank you so much cant wait to see If I can resolve this soon

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lasvegaswireman
Posts: 8,677
Member Since: ‎07-16-2011
Message 4 of 4 (146 Views)

Re: Upgraded OS and lost old recovery partition

Sorry for the slow reply...

 

Please order the HP Recovery Kit version that matches the Microsoft COA on your computer. The HP Recovery Kit can be ordered from third party vendor ComputerSurgeons.com

 

If you have any further questions, please don't hesitate to ask.

 

Please click the White KUDOS "Thumbs Up" to show your appreciation


Frank
{------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V

This is a user supported forum. I am a volunteer and I don't work for HP.

HP 15t-j100 (on loan from HP)
HP 13 Split x2 (on loan from HP)
HP Slate8 Pro (on loan from HP)
HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation